Job Summary Table of Luxury Sales Consultant

Job Description Summary

Swarovski seeks a passionate and charismatic Sales Consultant to provide extraordinary customer service and create inspiring brand experiences in our luxury retail environment. This role combines fashion expertise with customer relationship building to showcase our iconic crystal collections.

Responsibilities

• Create memorable customer experiences by providing personalized guidance through Swarovski’s product collections
• Develop deep product knowledge to offer expert styling advice and recommendations
• Meet and exceed sales targets while maintaining high customer satisfaction levels
• Maintain visual merchandising standards and store presentation
• Process sales transactions and maintain accurate inventory records
• Participate in regular training to enhance product knowledge and sales techniques
• Collaborate with team members to create an engaging shopping environment
• Implement visual merchandising guidelines and seasonal display updates
• Handle customer inquiries and resolve concerns professionally
• Contribute to building and maintaining client relationships through follow-up communications

Benefits and Perks

• Exclusive employee discount on Swarovski products
• Comprehensive Employee Assistance Program
• Paid volunteering leave opportunities
• Professional development and learning programs
• Career advancement opportunities within a global luxury brand
• Team member recognition programs
• Collaborative and supportive work environment
• Regular product training sessions
• Performance-based incentives
• Professional growth workshops

Company Overview

Founded in 1895 in Austria, Swarovski has become a global leader in crystal craftsmanship and luxury accessories. With approximately 2,400 stores and 6,700 points of sale across 140 countries, Swarovski employs over 18,000 people worldwide. The company specializes in creating crystal-based products, gemstones, Swarovski Created Diamonds, jewelry, and accessories that celebrate individuality and craftsmanship.

Company Culture

At Swarovski, innovation meets inspiration in an environment that celebrates creativity and excellence. Our culture emphasizes: – Passion for luxury and craftsmanship – Customer-centric approach – Collaborative teamwork – Continuous learning and development – Sustainability and responsible business practices – Celebration of individual creativity – Innovation in design and service

Career Growth Opportunities

Swarovski offers numerous pathways for career advancement, including: – Progression to senior sales roles – Management training programs – Cross-functional development opportunities – International career possibilities – Specialized product expertise development – Leadership development initiatives

Diversity, Equity, Inclusion, and Belonging

Swarovski celebrates individuality and creates an inclusive environment where everyone belongs. We actively promote diversity across all levels of our organization and ensure equal opportunities for growth and development.

Equal Opportunity Statement

Swarovski is an equal opportunity employer committed to creating an inclusive workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, gender, sexual orientation, gender identity, veteran status, or any protected status.

Remote Work Policy

This position requires full-time presence in our retail locations to provide exceptional in-person customer service and maintain our high standards of presentation.

Application Process

1. Submit your application through our online portal
2. Complete a brief assessment of your retail and product knowledge
3. Participate in initial phone screening
4. Attend in-person interviews and store visit
5. Reference checks and background verification
6. Final offer and onboarding process

How to Apply

Click the “Apply Now” button above to submit your application. Please include your resume and a cover letter explaining why you would be an excellent addition to the Swarovski team.

Social Media Links

• LinkedIn

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