Job Summary Table of Key Account Manager

Job Description Summary

A remote Key Account Manager position responsible for managing and growing Quad Lock’s European key accounts, developing strategic partnerships, and delivering outstanding service while representing the brand across the region.

Key Account Manager Role and Responsibilities

Quad Lock, a certified Great Place to Work and one of Australia’s fastest-growing companies, is seeking an experienced Key Account Manager to strengthen their presence across Europe. This role offers a unique opportunity to make a significant impact in a company known for revolutionizing smartphone mounting solutions.

Responsibilities

• Strategic Account Management – Manage and cultivate relationships with Quad Lock’s European Key Account Customers, including distributors and major retailers across diverse industries and regions. You’ll be responsible for developing and implementing strategic account plans collaboratively with clients and internal stakeholders to drive mutual growth.

• Sales Performance Optimization – Consistently deliver profitable sales results aligned with Quad Lock’s overarching business objectives. You’ll optimize individual account performance while ensuring alignment with Quad Lock’s omnichannel go-to-market strategies, providing data-driven sales feedback to key decision-makers within accounts.

• Product Management & Marketing – Secure core product ranging and introduce new product assortments in partnership with Product and Marketing departments. You’ll drive both in-store and digital branding and promotional initiatives, providing ROI analysis to measure effectiveness and impact.

• Inventory & Forecasting – Oversee inventory forecasting activities with all key accounts, collaborating closely with internal demand planners to ensure precise demand planning outcomes. You’ll deliver comprehensive revenue and profit projections for key accounts to Sales leadership for strategic planning.

• Training & Representation – Conduct product training and educational activities for accounts and their customers to enhance product knowledge and sales effectiveness. You’ll represent Quad Lock at European trade and industry events, promoting products and engaging with current and prospective customers.

• Reporting & Analysis – Lead key account meetings and prepare detailed reporting materials to support forward-looking business strategies. You’ll provide consumer and sales feedback to the Product team to support ongoing product analysis and reporting.

Required Skills and Experience for the Key Account Manager

The ideal Key Account Manager for Quad Lock will bring a blend of sales expertise, relationship-building skills, and industry knowledge. This position requires a self-motivated professional who thrives in a remote environment while staying connected to a global team.

• Proven Sales Expertise – Demonstrated experience in high-impact sales or account management roles, with a track record of exceeding targets and driving growth.

• Key Account Mastery – Successful history of managing key accounts, building lasting partnerships, and delivering measurable business results across European markets.

• Industry Insight – Previous experience within the Motorcycle, Cycling, Outdoor, Action Sports, or Automotive industries is highly desirable, bringing passion for these sectors and understanding of their unique market dynamics.

• Relationship Champion – Exceptional ability to build, manage, and inspire cross-functional relationships, driving collaboration across teams and stakeholders regardless of location.

• Tech-Savvy Approach – Proficiency in Microsoft Office and Google Workspace tools (Excel, Sheets, etc.), using data to guide strategic decision-making in an increasingly digital sales environment.

• Data-Driven Decision Making – Strong analytical skills with the ability to interpret complex data sets and translate insights into action that drives account growth and company success.

• Remote Work Excellence – Proven ability to work effectively in a remote environment while staying connected and engaged with a global team. This role requires strong communication skills and self-discipline.

• Flexibility and Commitment – Willingness to work beyond standard business hours when necessary and travel as required to drive success in the European market.

• Language Proficiency – Must be fluent in English; proficiency in additional European languages is highly desirable for servicing diverse European markets.

Benefits and Perks

At Quad Lock, employees enjoy numerous benefits designed to support both professional growth and personal wellbeing:

• 🌏 Flexible Working – Enjoy flexible ways of working to support the hybrid working environment, perfect for maintaining work-life balance.

• 🏃‍♀️ Health & Wellbeing – Dedicated allowance to invest in your physical and mental wellbeing, supporting your health while you support the business.

• 📱 Technology Support – Technology allowance to stay connected no matter where you’re working from across Europe.

• 🧠 Professional Development – Dedicated learning & development allowance for continuous growth, helping you expand your skills and advance your career.

• 🫶 Community Engagement – Volunteer Leave to support causes you’re passionate about, allowing you to make a difference beyond your professional role.

• 🌐 Support Services – Employee Assistance Program for team members and their families, ensuring you have support when needed.

Company Overview

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock has revolutionized smartphone mounting technology with their patented case-based mounting system. Since launching in 2011, the Quad Lock range has expanded to include mounts for Cycling, Motorcycling, Driving, Running, Marine, and various Lifestyle options.

The company has shipped millions of products to over 100 countries, with sales continuing to grow rapidly worldwide. This Key Account Manager position represents an opportunity to join a thriving global brand with strong momentum in the European market.

Company Culture

At Quad Lock, employees work hard and genuinely love what they do. The team consists of diverse individuals with varied interests including cycling enthusiasts, motorcycle riders, runners, car enthusiasts, movie buffs, musicians, and entrepreneurs. What unites them is their shared pride in being part of the Quad Lock team.

The company fosters a highly cohesive, vibrant, and collaborative culture where innovation is encouraged, and enthusiasm is contagious. Team members bring energy and passion to work every day, creating an environment where careers can flourish and skills can develop.

Career Growth Opportunities

This role offers significant opportunity for professional development, reporting to the newly appointed Head of Sales – Europe. As a key player in Quad Lock’s European expansion, the successful candidate will have visibility across the business and the chance to make a meaningful impact on company growth.

The position offers room to grow and develop your career while working with like-minded colleagues who are passionate about what they do. With Quad Lock’s continued global expansion, career advancement possibilities are abundant for high-performing team members.

Diversity, Equity, Inclusion, and Belonging

Quad Lock values diversity of thought, experience, and background. The company believes that diverse teams drive innovation and better decision-making, leading to superior outcomes for customers and the business.

Equal Opportunity Statement

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. The company evaluates candidates based on their skills, experience, and potential contribution to the team, regardless of background.

Remote Work Policy

This Key Account Manager position is fully remote, based anywhere in Europe. The role requires candidates to have full working rights in their country of residence. Quad Lock provides the tools, allowances, and support needed to ensure remote team members can perform effectively while staying connected to the wider global team.

Application Process

1. Submit Application – Select the ‘Apply Now’ button and provide information about yourself, your experience, and what interests you about the role.
2. Interview Process – Qualified candidates will be invited to participate in a series of interviews with the hiring team.
3. Final Selection – The most suitable candidate will be selected based on experience, skills, and cultural fit.

How to Apply

To apply for this Key Account Manager position, select the ‘Apply Now’ button in the original job posting. Quad Lock encourages candidates to stand out, highlight their achievements, and demonstrate what makes them the best fit for the role. Even if you don’t meet every single requirement, you’re encouraged to apply!

The hiring team is led by Chelsea Gayed, Talent Partner for Global SaaS Recruitment, who is the job poster for this position.

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