Job Summary Table of Student Administrator

📋 Job Description Summary

The Student of Concern Administrator position at King’s College London offers an exciting opportunity to support mental health initiatives within one of the UK’s most prestigious universities. This administrative role focuses on case management and safeguarding processes for students requiring specialized mental health support and intervention.

🎯 Key Responsibilities

As a Student of Concern Administrator, you will play a crucial role in supporting the Student of Concern Management Group (SOC MG) operations. Your primary responsibilities include:

• Administrative Excellence: Prepare comprehensive meeting documentation and maintain accurate records for the SOC Mental Health team
• Case Management Systems: Manage complex referral data across multiple university systems including AdvicePro and Core.NET platforms
• Internal Communications: Support governance processes and facilitate effective communication between departments
• Data Management: Handle sensitive student information with absolute confidentiality and accuracy
• Coordination Activities: Ensure timely follow-up processes for students at risk through systematic coordination efforts
• Safeguarding Support: Assist with university-wide safeguarding procedures and protocols
• Team Collaboration: Work closely with mental health professionals and university staff across various departments

💼 Essential Skills and Experience

The ideal Student of Concern Administrator candidate should possess:

• Administrative Experience: Proven track record in administrative roles, preferably within student support, mental health, or safeguarding environments
• Technical Proficiency: Strong IT skills including Microsoft 365 and case management systems such as AdvicePro or Core.NET
• Attention to Detail: Exceptional accuracy when managing sensitive data and confidential information
• Time Management: Ability to work independently while managing competing deadlines effectively
• Communication Skills: Strong written and verbal communication abilities for professional correspondence
• Team Collaboration: Flexible approach to supporting team-based mental health services

🌟 Desirable Qualifications

Additional qualifications that enhance your Student of Concern Administrator application:

• Higher Education Experience: Background working in university or academic environments
• Mental Health Knowledge: Understanding of mental health support principles and safeguarding procedures
• Technical Skills: Experience with SharePoint and information governance systems
• Regulatory Awareness: Familiarity with GDPR requirements and appropriate data handling protocols
• Student Services Understanding: Knowledge of university student support service structures

🎁 Benefits and Perks

King’s College London offers comprehensive benefits for the Student of Concern Administrator position:

• Competitive Salary: £34,179 per annum including London Weighting Allowance
• Job Security: Indefinite contract providing long-term employment stability
• Flexible Working: Hybrid work arrangement combining office and remote work options
• Professional Development: Access to training opportunities within the mental health and education sectors
• University Benefits: Standard King’s College London employee benefit package
• Work-Life Balance: 35 hours per week with flexible scheduling options

🏛️ Company Overview

King’s College London stands as one of the world’s leading research universities, renowned for its commitment to student wellbeing and academic excellence. The Counselling & Mental Health Support Service represents a cornerstone of the university’s comprehensive student support framework.

The service provides specialist, coordinated mental health support for King’s diverse student population. As part of the university’s broader wellbeing and safeguarding infrastructure, the team works collaboratively across departments to ensure students receive timely, effective care when needed most.

🤝 Company Culture

The Student of Concern Administrator will join a dedicated mental health team that values collaboration, professionalism, and student-centered care. King’s College London fosters an inclusive environment where every team member contributes to the university’s mission of supporting student success.

The work culture emphasizes teamwork, continuous learning, and maintaining the highest standards of confidentiality and professional ethics. Staff members work within a supportive framework that recognizes the critical importance of mental health support in higher education.

📈 Career Growth Opportunities

This Student of Concern Administrator role offers excellent career development prospects within higher education and mental health support sectors. King’s College London provides opportunities for professional advancement through:

• Skill Development: Training in advanced case management systems and mental health support techniques
• Cross-Department Experience: Exposure to various university departments and services
• Professional Networks: Connections within the broader higher education and mental health communities
• Continuing Education: Access to professional development courses and certifications
• Internal Mobility: Potential advancement within King’s extensive administrative and support services structure

🌍 Diversity, Equity, Inclusion, and Belonging

King’s College London is committed to creating an inclusive environment where all staff members, including the Student of Concern Administrator, can thrive regardless of background, identity, or personal circumstances. The university actively promotes diversity and ensures equal opportunities for professional growth and development.

⚖️ Equal Opportunity Statement

King’s College London is an equal opportunity employer committed to diversity and inclusion. All qualified candidates for the Student of Concern Administrator position will receive consideration without regard to race, gender, age, religion, sexual orientation, disability, or other protected characteristics.

🏠 Remote Work Policy

The Student of Concern Administrator position offers a hybrid working arrangement based at the Strand Campus. This flexible approach allows for both on-site collaboration with the mental health team and remote work options, supporting work-life balance while maintaining effective service delivery.

📝 Application Process

To apply for the Student of Concern Administrator position:

1. Submit Documentation: Provide a current CV and supporting statement addressing essential criteria
2. Application Review: Applications undergo thorough evaluation based on specified criteria
3. Selection Process: Shortlisting considers both essential and desirable qualifications
4. Interview Stage: Successful candidates participate in structured interviews with the mental health team

⏰ Application Deadline

Applications for the Student of Concern Administrator position must be submitted by 22 June 2025. Early application is encouraged due to expected high interest in this specialized role.

How to Apply

Submit your application for the Student of Concern Administrator position through the official King’s College London recruitment portal. Include your CV and detailed supporting statement demonstrating how you meet the essential criteria outlined in the job description.

Contact Information: Deborah Ceccarelli – deborah.ceccarelli@kcl.ac.uk

🌐 Social Media Links

• King’s College London LinkedIn
• King’s College London Twitter
• King’s College London Facebook

❓ FAQs or Additional Information

Q: Is visa sponsorship available for international candidates?

A: No, King’s College London cannot offer sponsorship for candidates who don’t currently possess the right to work in the UK.

Q: What case management systems will I use as Student of Concern Administrator?

A: Primary systems include AdvicePro, Core.NET, and Microsoft 365 suite applications.

Q: How does the hybrid working arrangement function?

A: The Student of Concern Administrator role combines on-site presence at Strand Campus with remote work flexibility, supporting both team collaboration and individual productivity.

Conclusion

The Student of Concern Administrator position at King’s College London presents an exceptional opportunity to contribute meaningfully to student mental health support within a prestigious academic institution. This role combines administrative excellence with direct impact on student wellbeing, offering professional growth within the expanding field of educational mental health services.

With competitive compensation, comprehensive benefits, and the chance to work alongside dedicated mental health professionals, this Student of Concern Administrator role represents an ideal career step for administrative professionals passionate about supporting student success and wellbeing.

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