Job Summary Table of Social Media Officer

📱 Job Description Summary

Severn Trent seeks a passionate Social Media Officer to join their dynamic communications team, driving digital engagement across multiple platforms while supporting 4.8 million households throughout the UK’s water infrastructure network.

🎯 Social Media Officer Responsibilities

The Social Media Officer role encompasses comprehensive digital marketing duties that directly impact brand engagement and community connection. Key responsibilities include:

• Content Planning & Strategy: Own and manage the social media content planner, including forward planning, sourcing, and scheduling content across Facebook, Instagram, Twitter, LinkedIn, YouTube, Nextdoor, and TikTok platforms
• Creative Content Development: Lead creation and editing of engaging social content using professional tools like Canva, CapCut, Premiere Pro, and Photoshop while collaborating with in-house video and creative teams
• Performance Analytics: Produce regular performance reports for social media activity, present insights to stakeholders, and recommend optimizations based on data-driven outcomes
• Paid Social Management: Set up and manage paid social advertising campaigns using Meta Ads Manager and other platform tools, including comprehensive performance reporting
• Platform Management: Utilize Hootsuite for post scheduling, content approval workflows, audience engagement, and performance tracking across all social channels
• Campaign Execution: Support planning and delivery of social media campaigns ranging from hyper-local community initiatives to large-scale brand campaigns
• Collaborative Communications: Work closely with wider Communications team members to align social media efforts with key organizational events and respond effectively to reactive content needs
• Brand Storytelling: Create compelling narratives that showcase Severn Trent’s innovation, community impact, and environmental initiatives across digital platforms

💰 Benefits and Perks

Social Media Officer positions at Severn Trent offer exceptional compensation packages designed to attract and retain top digital marketing talent:

• Generous Holiday Allowance: 28 days annual leave plus bank holidays, with option to buy/sell up to 5 additional days yearly
• Performance Bonuses: Annual bonus scheme providing up to £2,250 per annum based on company performance metrics
• Enhanced Pension: Leading pension scheme where Severn Trent doubles employee contributions up to 15% when contributing 7.5%
• Family-Friendly Policies: Comprehensive family support including one year fully paid maternity and adoption leave
• Share Ownership: Sharesave program offering discounted Severn Trent Plc shares for long-term financial growth
• Professional Development: Dedicated training and development through Severn Trent’s specialized Academy program
• Sustainable Benefits: Electric vehicle scheme and extensive retail discount programs
• Community Impact: Two paid volunteering days annually to support local community initiatives

🏢 Company Overview

Severn Trent stands as more than just a water company – they’re a purpose-driven organization serving 4.8 million households and businesses across the heart of the UK. Operating 24/7, 365 days a year, their 9,500 team members ensure every cup of tea and essential service remains uninterrupted. The company operates at the cutting edge of industry innovation, delivering impactful social strategies and environmental projects that benefit current and future generations.

🌟 Company Culture

Social Media Officer candidates will thrive in Severn Trent’s inclusive workplace culture that celebrates diversity and individual contributions. The organization welcomes people from all backgrounds, recognizing that diverse minds, experiences, and perspectives enhance customer service and community engagement. Their culture emphasizes collaboration, innovation, and making meaningful differences in people’s lives through essential water services.

📈 Career Growth Opportunities for Social Media Officers

Social Media Officer roles at Severn Trent provide exceptional career advancement potential within the digital marketing and communications sector. The company’s commitment to professional development through their Academy program ensures continuous skill enhancement and career progression opportunities. Team members can advance into senior communications roles, digital strategy positions, or specialized areas like content marketing and brand management.

🤝 Diversity, Equity, Inclusion, and Belonging

Severn Trent’s commitment to diversity, equity, inclusion, and belonging creates an environment where every Social Media Officer can contribute authentically. The organization actively celebrates individuality and recognizes that diverse perspectives strengthen their ability to serve customers and communities effectively. Their inclusive approach ensures all team members feel valued and supported in their professional growth.

⚖️ Equal Opportunity Statement

Severn Trent is committed to providing equal employment opportunities for all Social Media Officer candidates and team members, regardless of background, identity, or personal characteristics. Their non-discrimination policy ensures fair treatment throughout recruitment, employment, and career development processes.

🏠 Remote Work Policy for Social Media Officers

Social Media Officer positions offer flexible working arrangements that support work-life balance while maintaining collaborative team dynamics. The hybrid model allows remote work flexibility combined with in-person collaboration opportunities, supported by comprehensive digital tools and communication platforms.

🔍 Social Media Officer Application Process

1. Application Submission: Submit updated CV and complete online application form within approximately five minutes
2. Initial Review: Applications undergo thorough review process with feedback provided after closing date
3. Interview Process: Successful candidates participate in comprehensive interview process focusing on digital marketing expertise and cultural fit

⏰ Application Deadline

Applications may close early due to high interest in this Social Media Officer position. Candidates are encouraged to submit applications promptly to secure consideration.

📧 How to Apply for Social Media Officer Position

Submit your application through the official LinkedIn Jobs portal. Ensure your CV highlights relevant social media management experience and digital marketing achievements. Apply directly here for immediate consideration.

📱 Social Media Links

Connect with Severn Trent across their social media platforms to understand their digital presence and brand voice before applying for the Social Media Officer role. Search for Severn Trent on major social platforms to explore their current content strategy and community engagement approaches.

❓ FAQs for Social Media Officer Position

Q: What tools will the Social Media Officer use daily?

A: Primary tools include Hootsuite for scheduling, Canva and Adobe Creative Suite for content creation, Meta Ads Manager for paid campaigns, and various analytics platforms for performance tracking.

Q: Does the Social Media Officer role require video editing skills?

A: Yes, proficiency in video editing tools like CapCut and Premiere Pro is essential for creating engaging video content across platforms.

Q: What platforms will the Social Media Officer manage?

A: The role involves managing Facebook, Instagram, Twitter, LinkedIn, YouTube, Nextdoor, and TikTok platforms.

Q: Is experience with paid social advertising required for Social Media Officers?

A: Yes, experience setting up and managing paid social campaigns through Meta Ads Manager and other platform advertising tools is required.

This Social Media Officer opportunity at Severn Trent represents an exceptional chance to impact digital engagement within the essential services sector while building a meaningful career in social media marketing and communications.

Source: This job posting information was compiled from LinkedIn Jobs. All information is subject to change and candidates should verify details directly with the employer.

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