Job Summary Table of Senior Operations Officer for Medical Education

Job Description Summary

The Senior Operations Officer at AUC UK’s School of Medicine is responsible for managing the conferral of Doctor of Medicine degrees, conducting degree audits, and providing essential support to students throughout their academic journey. This role requires exceptional attention to detail, strong analytical skills, and the ability to navigate complex student information systems.

📋 Responsibilities

• 🎓 Conduct comprehensive medical degree audits to ensure all graduation requirements are met
• 💻 Manage student data across multiple systems, including Banner, Salesforce CRM, Medtrics, and Perceptive Content
• 📊 Track and analyze student performance on NBME exams and USMLE Step exams
• 📝 Process and monitor student status changes, including attrition-related updates
• 🤝 Provide expert counseling to students on university policies, procedures, and degree progression
• 📅 Organize and manage examination periods, including OSCE Assessments
• 🗣️ Conduct presentations on academic policies and degree requirements to students, faculty, and staff
• 🤝 Collaborate with the Registrar Management team and other key stakeholders on student progress and outcomes
• 🎉 Contribute to new student orientation and student-led events within the program
• 📈 Participate in process improvement initiatives and special projects as assigned

🌟 Benefits and Perks

• Info not available

🏢 Company Overview

AUC UK is part of the American University of the Caribbean School of Medicine, dedicated to providing high-quality medical education and preparing future physicians for successful careers in healthcare. The institution is committed to excellence in teaching, research, and student support.

🌈 Company Culture

At AUC UK, we foster a collaborative and supportive environment that encourages professional growth and innovation. Our team is dedicated to student success and works diligently to maintain the highest standards in medical education administration.

🚀 Career Growth Opportunities

As a Senior Operations Officer, you’ll have the chance to: – Develop expertise in medical education administration – Enhance your skills in data management and analysis – Contribute to process improvements that impact student success – Collaborate with diverse teams across the institution

🌍 Diversity, Equity, Inclusion, and Belonging

AUC UK is committed to creating an inclusive environment that values diversity and promotes equity. We believe that a diverse workforce enhances our ability to serve our students and contribute to the field of medical education.

⚖️ Equal Opportunity Statement

AUC UK is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.

🏠 Remote Work Policy

Info not available

📝 Application Process

1. Review the job description and requirements carefully
2. Prepare your CV and cover letter, highlighting relevant experience
3. Submit your application through the official UCLan Jobs portal
4. If selected, participate in interviews and assessments as required

⏰ Application Deadline

Info not available

🔎 How to Apply

To apply for this position, please visit the UCLan Jobs portal and follow the application instructions provided.

🌐 Social Media Links

Info not available

❓ FAQs or Additional Information

Q: What qualifications are required for this position?

A: Candidates should have a degree (or equivalent experiential learning) plus GCSE Math’s and English Language. Strong analytical skills and experience with database management are essential.

Q: Is experience in higher education required?

A: While experience in higher education, particularly in Admissions, Assessment, or Operations roles, is desirable, it is not explicitly stated as a requirement. However, candidates with such experience may have an advantage.

Q: What systems will I be working with in this role?

A: The Senior Operations Officer will work with several systems, including Banner Student Information System, Salesforce CRM, Medtrics, and Perceptive Content. Familiarity with these systems is beneficial but not mandatory.

Q: What is the work environment like?

A: The role requires the ability to work flexibly to meet the needs of the program. You’ll be part of a dynamic team that values collaboration and excellence in student support.

Q: Are there opportunities for professional development?

A: Yes, AUC UK values professional development. The role involves participating in various initiatives and process improvements, providing opportunities for growth and skill enhancement.

🎓 Senior Operations Officer: Shaping Medical Education Excellence

The role of Senior Operations Officer at AUC UK’s School of Medicine is a pivotal position that bridges the gap between administrative excellence and student success in medical education. As the backbone of the UK Track operations team, this role demands a unique blend of analytical prowess, attention to detail, and a student-centric approach to education management.

In today’s rapidly evolving landscape of medical education, the importance of efficient and accurate student records management cannot be overstated. The Senior Operations Officer plays a crucial role in ensuring that future medical professionals are on track to begin their residencies on time, armed with the necessary qualifications and certifications. This position is not just about managing data; it’s about shaping the future of healthcare by supporting the educational journey of aspiring doctors.

The successful candidate will find themselves at the intersection of technology and education, leveraging advanced systems like Banner, Salesforce CRM, and Medtrics to track student progress, conduct degree audits, and maintain the integrity of academic records. This technological proficiency, combined with a deep understanding of university policies and procedures, enables the Senior Operations Officer to provide invaluable guidance to students navigating the complex path to their medical degrees.

Moreover, the role extends beyond the confines of data management. As a key player in organizing critical assessments like OSCEs (Objective Structured Clinical Examinations), the Senior Operations Officer contributes directly to the evaluation and skill development of future physicians. This hands-on involvement in the assessment process provides a unique perspective on medical education and allows for continuous improvement of evaluation methodologies.

The position also demands excellent communication skills, as the Senior Operations Officer serves as a liaison between students, faculty, and administrative staff. From conducting presentations on academic policies to providing one-on-one counseling on degree progression, the ability to convey complex information clearly and empathetically is paramount.

For professionals seeking a challenging and rewarding career in educational administration, the Senior Operations Officer role at AUC UK offers an opportunity to make a tangible impact on the future of medical education. It’s a position that requires a commitment to excellence, a passion for student success, and the ability to thrive in a dynamic, fast-paced environment.

As the healthcare landscape continues to evolve, the role of educational institutions in preparing the next generation of medical professionals becomes increasingly critical. The Senior Operations Officer at AUC UK stands at the forefront of this mission, ensuring that the administrative backbone of medical education is as robust and adaptable as the curriculum itself.

In conclusion, this role is not just a job; it’s an opportunity to be part of a larger mission in shaping the future of healthcare through excellence in medical education administration. For the right candidate, it offers a pathway to professional growth, the satisfaction of supporting student success, and the chance to contribute meaningfully to the field of medical education.

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