Job Summary Table of Remote Counselor Jobs

💼 Job Description Summary

Kids Help Phone is seeking dedicated remote counselor jobs candidates to provide crisis support and mental health counseling to young people across Ontario. This part-time counseling position offers flexible scheduling with competitive hourly compensation of $30.59 per hour.

🎯 Responsibilities

• Provide Crisis Intervention: Deliver single-session, solution-focused support to youth via anonymous phone and live chat services on a first-come, first-served basis
• Risk Assessment Excellence: Conduct thorough risk assessments and safety planning for various youth concerns including mental health, anxiety, depression, family relationships, and suicide prevention
• Multi-Modal Support: Seamlessly transition between phone and live chat counseling modalities throughout each shift to serve diverse client needs
• Professional Documentation: Maintain accurate records and participate in clinical consultations, supervision sessions, and team meetings to ensure quality service delivery
• Crisis Management: Handle challenging situations involving strong emotions, substance abuse concerns, child welfare issues, and threats against others with professional boundaries
• Community Resource Navigation: Provide appropriate referrals to community authorities, emergency services, and Child Protective Services when required
• Collaborative Team Engagement: Actively participate in individual supervision, group supervision, in-service training, and other scheduled professional development activities
• Cultural Competency: Deliver services that align with diversity, inclusion, equity, and accessibility principles while maintaining Kids Help Phone’s core values

🌟 Benefits and Perks

• Competitive Hourly Rate: Earn $30.59 per hour for meaningful work that makes a real difference in young people’s lives
• Flexible Remote Work: Enjoy the convenience of working from home with three different schedule options to accommodate your lifestyle
• Professional Development: Access comprehensive training programs, ongoing supervision, and clinical consultation opportunities
• Work-Life Balance: Part-time permanent position with 24 average weekly scheduled hours across flexible evening and overnight shifts
• Meaningful Impact: Join Canada’s leading youth mental health organization and contribute to the largest youth mental health movement in Canadian history
• Supportive Environment: Work within a collaborative team that values courage, innovation, resilience, and trustworthiness
• Career Growth: Develop specialized skills in crisis intervention, youth counseling, and digital mental health service delivery

🏢 Company Overview

Kids Help Phone stands as Canada’s premier youth mental health organization and a recognized world leader in crisis support services. Since 1989, this innovative organization has provided free, anonymous, and confidential 24/7 professional crisis support, counseling, and information services for young people in both French and English. The organization serves as a critical lifeline of hope and support, connecting youth from every corner of the country through phone, live chat, and texting services.

The organization’s website represents a widely recognized model of youth-focused design, offering therapeutic tools, games, information, and counseling resources. Kids Help Phone continues to lead transformational change in the youth mental health landscape across Canada through continuous innovation and expertise.

🌈 Company Culture

Kids Help Phone fosters a dynamic, high-energy work environment built on five core values: Courageous, Collaborative, Innovative, Resilient, and Trustworthy. The organization promotes a positive workplace culture where team members engage respectfully and collaboratively while making game-changing impacts on young people’s lives.

The company culture emphasizes empowerment, strengths-based approaches, and client-centered service delivery. Team members are encouraged to merge their unique personalities and counseling styles with Kids Help Phone’s established clinical model, creating an environment where individual strengths contribute to collective success.

📈 Career Growth Opportunities

This remote counselor jobs position offers exceptional opportunities for professional development in youth mental health services. Counselors gain specialized experience in crisis intervention, risk assessment, and digital mental health service delivery – skills that are increasingly valuable in the evolving healthcare landscape.

The role provides extensive training opportunities, including mandatory comprehensive training programs scheduled throughout 2025. Professional growth is supported through regular supervision, clinical consultations, and participation in Canada’s largest youth mental health movement, offering networking and advancement opportunities within the mental health sector.

🤝 Diversity, Equity, Inclusion, and Belonging

Kids Help Phone provides services in one of the world’s most diverse countries and recognizes diversity as a fundamental organizational asset. The organization celebrates diversity in all its forms, including differences related to race, ethnicity, national origin, gender identity, gender expression, sexual orientation, religion, age, ability, and socioeconomic status.

The organization is professionally and personally committed to promoting better understanding and appreciation of human diversity. This commitment is realized through individual and collective efforts to create an environment of mutual respect where freedom of thought and opinion flourish.

⚖️ Equal Opportunity Statement

Kids Help Phone is committed to celebrating the rich diversity, equity, and inclusion of all team members, community members, and service users. The organization believes that celebrating diversity, equity, and inclusion enriches and empowers the lives of all people, guided by principles that accept each person as they are while celebrating both uniqueness and commonality.

🏠 Remote Work Policy

This remote counselor jobs opportunity requires candidates to have a stable, dedicated high-speed internet connection with minimum 25 Mbps download speed and 10 Mbps upload speed to their work device. Counselors must maintain a closed, private workspace that ensures confidentiality for sensitive client interactions.

The remote work structure allows for flexible scheduling across three different shift patterns, accommodating various lifestyle preferences while maintaining consistent service delivery standards. All remote work activities are supported by comprehensive training and ongoing supervision to ensure professional excellence.

📋 Application Process

1. Submit Application: Complete your application through the LinkedIn job posting platform before the June 17, 2025 deadline
2. Background Screening: Successful candidates will complete comprehensive background screening including criminal, credit, employment, and educational checks
3. Training Participation: Attend mandatory training sessions scheduled throughout 2025, with options for English or French language training programs

Required Qualifications for Remote Counselor Jobs:

Education Requirements: Bachelor’s or Master’s degree in social services fields including Social Work, Counselling, Psychology, Sexology, or Child and Youth Care, or equivalent experience in crisis work and counseling.

Experience Requirements: Minimum 1-2 years experience in crisis intervention and/or counseling, including solid risk assessment and safety planning skills. Practicum and placement experience is considered valuable.

Technical Skills: Outstanding English communication skills (spoken and written), sound typing abilities for live chat services, and knowledge of national and provincial legislation related to youth at risk.

⏰ Application Deadline

Applications for this remote counselor jobs position must be submitted by June 17, 2025. Don’t miss this opportunity to join Canada’s leading youth mental health organization.

📧 How to Apply

Apply directly through the LinkedIn job posting platform. The organization encourages applications from all qualified candidates, even if you don’t meet every single qualification. Studies show that women and racialized people are less likely to apply unless they meet every requirement, but Kids Help Phone values diverse perspectives and experiences.

📱 Social Media Links

• Company LinkedIn Profile
• Feel Out Loud Campaign information available through company resources

❓ FAQs or Additional Information

Training Schedule: Mandatory training dates are scheduled throughout 2025 with multiple English and French options. Training includes comprehensive preparation for crisis intervention and digital counseling service delivery.

Schedule Flexibility: Three different schedule options are available, including evening shifts (3:30pm-11:30pm ET), overnight shifts (11:00pm-5:00am EST), and late evening shifts (5:00pm-1:00am ET).

Accommodation: Kids Help Phone welcomes applications from people with disabilities and provides reasonable accommodations throughout the recruitment and selection process.

Professional Support: All counselors receive individual supervision, group supervision, clinical consultations, and ongoing professional development opportunities to ensure excellence in service delivery.

This remote counselor jobs opportunity represents more than just employment – it’s a chance to be part of a transformational journey that’s changing the landscape of youth mental health in Canada. Join a team of game-changers who are passionate about making real differences in young people’s lives while building a career as unique as yourself.

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