Job Summary Table of Receptionist Job

Job Description Summary

Harry Hope, a leading recruitment agency, is seeking a dynamic and multilingual Rotating Receptionist to join a prestigious hotel in Luxembourg. This role offers an exciting opportunity for a hospitality professional to showcase their exceptional customer service skills in a diverse and fast-paced environment.

Responsibilities

• Manage check-ins and check-outs efficiently, ensuring a smooth and welcoming experience for guests
• Operate the Fidelio reservation system to handle bookings and room allocations
• Provide excellent customer service, addressing guest inquiries and resolving issues promptly
• Maintain accurate records of guest information and hotel occupancy
• Collaborate with other departments to ensure seamless guest experiences
• Handle cash and credit card transactions securely
• Assist with administrative tasks as needed
• Adapt to flexible and rotating work schedules

Benefits and Perks

• Competitive salary ranging from 35,000€ to 50,000€ per year
• Free parking provided
• Opportunity to work in a prestigious hotel setting
• Exposure to a multilingual and multicultural environment
• Professional development opportunities within the hospitality industry
• Employee discounts on hotel services and amenities

Company Overview

🏢 Harry Hope is a renowned recruitment agency specializing in connecting top talent with exceptional opportunities across various industries. With a focus on France and international markets, we pride ourselves on our sector-specific expertise and our ability to match candidates with their ideal roles.

Company Culture

At Harry Hope, we foster a dynamic and collaborative work environment that values:

• 🌟 Excellence in service delivery
• 🤝 Strong partnerships with clients and candidates
• 🌍 Global perspective and local expertise
• 💡 Innovation in recruitment practices
• 🚀 Continuous learning and professional growth

Career Growth Opportunities

Joining our team as a Rotating Receptionist opens doors to various career advancement paths in the hospitality industry, including:

• 📈 Progression to Front Office Manager
• 🏨 Opportunity to work in different hotel departments
• 🌐 Potential for international hotel placements
• 🎓 Access to hospitality management training programs

Diversity, Equity, Inclusion, and Belonging

🌈 Harry Hope is committed to fostering a diverse and inclusive workplace. We believe that a variety of perspectives and backgrounds enriches our work environment and enhances our ability to serve our clients and candidates effectively.

Equal Opportunity Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Remote Work Policy

This position requires on-site presence at the hotel in Luxembourg. However, Harry Hope supports flexible work arrangements where possible, ensuring a healthy work-life balance for our employees.

Application Process

1. 📝 Submit your application through our online portal
2. 📞 Initial phone screening with a Harry Hope recruiter
3. 🤝 Face-to-face interview with the hotel management team
4. 🏆 Skills assessment and language proficiency test
5. 📄 Reference checks and final offer

Application Deadline

Info not available

How to Apply

To apply for this exciting opportunity, please visit our application page and submit your CV along with a cover letter detailing your relevant experience and language skills.

Social Media Links

• Facebook
• Instagram
• LinkedIn

FAQs or Additional Information

Q: What languages are required for this position?

A: Proficiency in French and English is essential. Knowledge of German and Luxembourgish is highly advantageous.

Q: Is prior experience with the Fidelio reservation system mandatory?

A: While experience with Fidelio is preferred, training can be provided for the right candidate with strong aptitude and willingness to learn.

Q: What are the typical working hours for this rotating receptionist position?

A: The role involves flexible and rotating shifts, including evenings, weekends, and holidays, to ensure 24/7 coverage at the hotel reception.

Q: Are there opportunities for career advancement within the company?

A: Yes, we encourage professional growth and offer various paths for career development within the hospitality industry.

Q: Is relocation assistance provided for candidates from outside Luxembourg?

A: Relocation assistance is considered on a case-by-case basis. Please discuss this with your recruiter during the application process.

This rotating receptionist position in Luxembourg offers an excellent opportunity for a motivated hospitality professional to advance their career in a dynamic, multilingual environment. The role demands a high level of customer service skills, adaptability, and the ability to thrive in a fast-paced setting. With competitive compensation, including a salary range of 35,000€ to 50,000€ per year plus parking benefits, this position is ideal for those looking to establish themselves in the luxury hotel industry.

The successful candidate will join a prestigious hotel, leveraging their linguistic abilities in French, English, German, and potentially Luxembourgish to provide exceptional guest experiences. Proficiency in the Fidelio reservation system is a valuable asset, though training can be provided for the right individual with a strong aptitude for learning new technologies.

Working with Harry Hope, a leading recruitment agency, offers additional advantages such as access to a wide network of hospitality opportunities and expert career guidance. The company’s commitment to diversity, equity, and inclusion ensures a welcoming work environment where professionals from all backgrounds can thrive and grow.

If you’re passionate about hospitality, have a flair for languages, and are ready to take on an exciting role in one of Europe’s most vibrant cities, this rotating receptionist position could be the perfect next step in your career. Apply now to join a team dedicated to delivering world-class service and creating unforgettable guest experiences in the heart of Luxembourg.

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