Job Summary Table of Personal Shopper

Job Description Summary

Save-On-Foods is seeking an energetic and detail-oriented Overnight Personal Shopper to join our team at the Seton location in Calgary, Alberta. In this role, you’ll be responsible for fulfilling online grocery orders with accuracy and efficiency while maintaining the highest standards of customer service.

Responsibilities

• Fulfill Online Orders 🛒: Pick customer groceries according to their online orders and package them carefully into designated totes, ensuring accuracy and quality.
• Provide Exceptional Customer Service 👥: Go the extra mile for customers and fellow team members, handling inquiries and creating positive experiences.
• Operate Cash Register 💰: Process transactions efficiently and accurately when required.
• Share Product Knowledge 📚: Assist customers with product information, recommendations, and answering questions.
• Maintain Stock Levels 📦: Ensure departments are well-stocked and attractively presented to maintain store standards.
• Quality Control ✅: Verify that only the freshest products are selected and displayed for customers.
• Handle Customer Inquiries 🗣️: Address customer questions, concerns, and special requests promptly and professionally.
• Maintain Cleanliness 🧹: Clean equipment and work areas regularly to ensure a safe and sanitary environment.
• Use Various Equipment 🔪: Operate different tools including knives and other grocery equipment safely and efficiently.

Personal Shopper Qualifications and Skills

The ideal candidate for our Overnight Personal Shopper position at Save-On-Foods should possess a combination of practical skills and personal qualities that align with our company values. We’re looking for someone who demonstrates:

• Passion for Food 🍎: A genuine enthusiasm for quality groceries and fresh products.
• Customer-First Mindset 🤝: Natural ability to anticipate customer needs and provide exceptional service.
• Strong Work Ethic 💪: Demonstrated “let’s get it done” attitude and ability to work independently.
• Attention to Detail 🔍: Meticulous approach to order fulfillment and product selection.
• Physical Stamina 🏃‍♂️: Ability to stand, walk, and lift items throughout your shift.
• Time Management ⏰: Efficiency in completing orders within required timeframes.
• Problem-Solving Skills 🧩: Quick thinking and resourcefulness when addressing challenges.
• Integrity and Reliability ⭐: Honest approach to work and consistent attendance.
• Adaptability 🔄: Flexibility to adjust to changing priorities and peak shopping periods.

Previous retail or customer service experience is considered an asset but not required. We value individuals who demonstrate enthusiasm and willingness to learn.

Benefits and Perks

At Save-On-Foods, we believe in rewarding our team members with competitive benefits and unique perks that enhance both professional and personal well-being:

• Weekly Pay 💵: Get paid every Friday, providing consistent financial stability.
• Team Member Discounts 🏷️: Enjoy exclusive offers and discounts on groceries and store products.
• Comprehensive Benefits 🏥: Access to health benefits and pension eligibility for qualifying positions.
• Wellness Programs 🧘‍♀️: Support for mental and physical health through our wellness and team member assistance programs.
• Education Support 🎓: Take advantage of educational reimbursement and scholarship opportunities to further your learning.
• Career Development 📈: Numerous opportunities to learn, grow, and advance within the company.
• Supportive Team Environment 👨‍👩‍👧‍👦: Work alongside friendly colleagues in a positive, inclusive atmosphere.

These benefits reflect our commitment to creating a workplace where team members feel valued, supported, and motivated to excel in their roles.

Company Overview

Save-On-Foods stands as Western Canada’s largest grocery retail company, operating over 175 stores and employing nearly 22,000 dedicated team members across the region. As a division of Pattison Food Group Ltd., we’ve established ourselves as British Columbia’s Most Loved Brand through our unwavering commitment to exceptional service and quality products.

Our company’s foundation rests on five core values: service, people, innovation, fun, and integrity. These principles guide every aspect of our operations and have helped us build a reputation for excellence in the grocery industry. At Save-On-Foods, we take pride in our World Class Team that consistently goes the extra mile for customers, fellow team members, and the communities we serve.

Company Culture

The culture at Save-On-Foods is characterized by energy, inclusivity, and teamwork. We foster an environment where collaboration is encouraged, achievements are celebrated, and fun is part of the daily experience. Our team members describe the work atmosphere as supportive and engaging, with a strong emphasis on mutual respect and shared goals.

Working at Save-On-Foods means being part of a team that values your contributions and supports your growth. Whether you’re interacting with customers on the sales floor or fulfilling online orders behind the scenes, you’ll experience the camaraderie and positive energy that defines our workplace culture.

Career Growth Opportunities

Your career at Save-On-Foods doesn’t have to stop at the Personal Shopper position. As one of Western Canada’s largest grocery retailers, we offer numerous pathways for advancement and professional development. Many of our store managers and department heads began their careers in entry-level positions similar to this one.

We actively encourage internal promotions and provide training programs to help team members acquire new skills and qualify for more advanced roles. Whether you’re interested in e-commerce management, store operations, or specialized departments like produce or bakery, we can help you chart a path toward your career goals.

Overnight Personal Shopper Experience

As an Overnight Personal Shopper at Save-On-Foods, you’ll play a crucial role in our e-commerce operations. The overnight shift offers a unique work environment with fewer customer interactions and more focused time to complete orders efficiently.

During your shift, you’ll navigate our store selecting items with precision and care—ensuring that each customer receives exactly what they ordered in perfect condition. You’ll become an expert in our store layout, product offerings, and substitution protocols, allowing you to work efficiently while maintaining our high standards.

The overnight position is ideal for those who prefer a quieter work environment or need a schedule that accommodates daytime commitments. Many of our team members appreciate the rhythm of overnight work and the opportunity to complete tasks with minimal interruptions.

Diversity, Equity, Inclusion, and Belonging

Save-On-Foods is committed to creating a workplace where diversity is celebrated, equity is upheld, and every team member feels a sense of inclusion and belonging. We believe that diverse perspectives strengthen our organization and enhance our ability to serve our diverse customer base.

We actively work to eliminate barriers to employment and advancement, ensuring that opportunities are accessible to people of all backgrounds, abilities, and identities. Our commitment to these principles is reflected in our hiring practices, workplace policies, and community engagement initiatives.

Equal Opportunity Statement

Save-On-Foods is proud to be an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We believe that embracing our differences makes us stronger and better equipped to serve our customers and communities.

Application Process

1. Submit your application through our online portal or in-person at the Seton location.
2. If selected, participate in an initial interview with our hiring team.
3. Complete any required assessments or secondary interviews.
4. Receive onboarding information and training schedule upon successful hiring.

How to Apply

Ready to join our team? Click the “Apply Now” button to submit your application online. Alternatively, you can visit our Seton location in Calgary and speak with a manager about the position. We look forward to considering you for this exciting opportunity!

For additional information about Save-On-Foods and other career opportunities, please visit our LinkedIn page.

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