Job Summary Table

Job Description Summary Of Patient Services Coordinator

✨ Join Oviva’s award-winning team as a Patient Services Coordinator! Play a crucial role in enhancing patient experiences while working remotely in the dynamic field of digital healthcare.

Responsibilities Of Patient Services Coordinator

• 📞 Act as the first point of contact for patients during their enrolment journey via phone and email.
• 🛡️ Handle sensitive patient data with exceptional care and attention to detail.
• 📅 Manage patient appointments efficiently using internal CRM systems.
• 🔍 Ensure patient interactions are documented accurately in secure systems.
• 📈 Meet internal and external KPIs related to patient experience and service utilization.
• 💬 Utilize motivational interviewing techniques during patient interactions.
• 🕒 Flexible to work evenings and weekends as business needs require.

Benefits and Perks Of Patient Services Coordinator

• 🎓 Access to clinical supervision sessions and training opportunities for professional development.
• 🎂 Birthday day off, 33 days holiday (including bank holidays), and additional volunteering leave.
• 💼 Equipment allowance for home office setup.
• 🏡 Embrace flexible and remote working options.
• 💖 Comprehensive health and well-being programs, including Healthcare Plan and Employee Assistance Program.
• 💰 Competitive salary and enhanced company pension plan.

Company Overview Of Patient Services Coordinator

Oviva is Europe’s largest digital health provider, treating diet-related conditions like obesity and type 2 Diabetes through innovative app-based programs. Their mission is to make healthcare more accessible, affordable, and effective for all, blending technology with behavioral change therapy to create lasting health impacts.

Company Culture Of Patient Services Coordinator

🌟 At Oviva, patients come first. The team is driven by measurable impact, collaboration, and a shared mission to build healthier futures. Employees thrive in an environment fueled by passion, innovation, and flexibility, creating a workplace that celebrates every individual’s contribution.

Career Growth Opportunities

🌱 Oviva supports its team members’ continuous growth through clinical training, development sessions, and personalized learning allowances, empowering you to thrive in your career in digital healthcare.

Diversity, Equity, Inclusion, and Belonging

🤝 Oviva is deeply committed to fostering an inclusive culture that values diverse voices. They welcome applicants from all backgrounds, ensuring every employee feels respected, heard, and valued.

Equal Opportunity Statement

🛡️ Oviva is proud to be a Disability Confident Employer and promotes equal opportunities, embracing diversity across race, ethnicity, gender, age, sexual orientation, abilities, and socioeconomic backgrounds.

Remote Work Policy

🌍 Oviva champions flexibility and remote working. Team members receive equipment support, remote working tools, and full organizational backing to maintain a healthy work-life balance.

Application Process

1. 📩 Submit your application via the Apply Link.
2. 📞 Shortlisted candidates will be contacted for an initial interview.
3. 🎯 Successful candidates will undergo onboarding and join a supportive, innovative team.

Application Deadline

📅 Info not available. Apply early to secure your opportunity!

How to Apply

Click here to Apply Now and start your journey towards making a real difference in healthcare with Oviva.

Social Media Links

• 🔗 Oviva LinkedIn
• 🔗 Oviva Twitter
• 🔗 Oviva Facebook

FAQs or Additional Information

• Is the role remote? ✅ Yes, fully remote within the UK.
• Contract Type? 📝 Fixed Term (6 months).
• Is previous healthcare experience needed? 🩺 No, but call center or customer service experience is essential.
• Will there be evening and weekend work? ⏰ Occasionally, based on business needs.

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