Job Summary Table of Library Officer

Job Description Summary

A pivotal Library Officer role focusing on multicultural services at Maribyrnong Libraries’ Braybrook branch, requiring strong customer service skills, language proficiency, and program delivery capabilities to serve a diverse local community.

Responsibilities

• Provide welcoming, knowledgeable customer service, information assistance, and reader advisory services both in-branch and online
• Undertake administrative tasks supporting day-to-day operations including statistics recording, collection maintenance, and ensuring a safe environment
• Deliver first-line digital and technical support for library patrons, escalating complex issues when necessary
• Identify and implement community-responsive programs with particular emphasis on multicultural offerings
• Support maintenance and selection of LOTE (Languages Other Than English) materials in collaboration with Team Leaders

Benefits and Perks

• Cross-functional work in a friendly, supportive, and professional multidisciplinary team
• Flexible and inclusive work environment that values diversity
• Meaningful role within a values-driven organization committed to community service
• Vibrant foodie hub located at your doorstep in Melbourne’s dynamic inner-west

Company Overview

Maribyrnong City Council is undergoing significant transformation driven by population growth and urban redevelopment. The transitioning economy is bringing an influx of new residents, businesses, and employment opportunities, establishing Maribyrnong as an increasingly desirable residential, recreational, and social destination in Melbourne’s inner-west region.

Company Culture

The Maribyrnong Libraries team fosters a collaborative and community-focused environment that values diversity and inclusivity. Staff members are encouraged to bring their unique perspectives and skills to enhance service delivery. The library system strongly emphasizes meeting the needs of the culturally diverse local community through tailored services and programs.

Career Growth Opportunities

While this position is temporary (until April 2026), it provides valuable experience in a progressive library environment. Library Officers gain skills in customer service, program delivery, collection management, and multicultural services that are highly transferable within the library sector and broader public service. The role offers exposure to innovative community engagement approaches within a rapidly evolving urban environment.

Diversity, Equity, Inclusion, and Belonging

Maribyrnong City Council embraces diversity and is committed to creating an inclusive environment for all staff and community members. The Council actively encourages applications from young people, people with disability, Aboriginal and Torres Strait Islander people, and individuals from culturally diverse backgrounds. This commitment to diversity directly supports the multicultural focus of this Library Officer position.

Equal Opportunity Statement

Maribyrnong City Council is an equal opportunity employer committed to fair and equitable treatment of all employees and applicants regardless of race, gender, age, disability, cultural background, or other protected attributes. The Council upholds child safety principles in all operations.

Remote Work Policy

This position is based on-site at the Braybrook library branch and includes Monday evening shifts. The role requires physical presence to deliver customer service, maintain collections, and conduct in-person programs for the local community.

Application Process

1. Review the Position Description on the Maribyrnong recruitment hub
2. Prepare your Resume and Cover Letter addressing the Key Selection Criteria
3. Include details of two referees in your application
4. Submit your application through the official recruitment portal by the deadline

Application Deadline

Applications must be submitted by 10 March 10:00pm.

How to Apply

To apply, visit http://maribyrnong.recruitmenthub.com.au and enter reference code: 6732854. Ensure you provide your Resume and a Cover Letter addressing the Key Selection Criteria and including contact details for two referees.

For questions regarding this position, contact Sarah Schmidt, Branch Team Leader, on 9688 0468 for a confidential discussion.

Social Media Links

Connect with Maribyrnong City Council: – LinkedIn

FAQs or Additional Information

What languages are considered priorities for the Maribyrnong community?

While specific language requirements are detailed in the full position description, Maribyrnong is home to a diverse multicultural community with significant populations speaking Vietnamese, Chinese languages, Arabic, Greek, Italian, and various African languages. Fluency in one or more of these community languages would be highly valued.

What qualifications and checks are required?

The position requires: – Victorian Certificate of Education or equivalent – Written and verbal fluency in a relevant second language – Successful completion of a pre-employment medical check – No relevant criminal record in police check – Current Working with Children Check – Current Victorian Driver’s license

What makes an ideal candidate for this Library Officer position?

The ideal candidate will demonstrate excellent customer service skills, program delivery experience, technical proficiency, outstanding communication abilities, and fluency in a second language relevant to the Maribyrnong community. They will have a positive attitude, excellent people skills, and a genuine commitment to serving a diverse community.

Library Officer Multicultural Services – Is this role right for you?

If you’re passionate about community engagement, have experience in customer service, enjoy working with diverse populations, and have fluency in a second language, this role offers a meaningful opportunity to make a difference in a vibrant, changing community. The position represents a valuable opportunity to join an experienced team strongly connected to a diverse community in Melbourne’s inner-west.

Explore Blog Articles:

1. UK Skilled Worker Visa – Complete Guide
2. Sweden Job Seeker Visa – How to Apply
3. Portugal’s Job Seeker Visa – What You Need to Know
4. Germany EU Blue Card – Benefits and Requirements