Job Summary Table of Learning Experience Design

Job Description Summary

📚 As a Learning Experience Designer at WSIB Ontario, you’ll collaborate with stakeholders to create learner-centric experiences that enable continuous learning, applying design thinking principles and adult learning methodologies to develop effective solutions that achieve business outcomes.

Responsibilities

🔍 Learning Strategy Development

• Establish relationships with clients, business partners, and subject matter experts across the organization
• Provide workplace learning performance advice and expertise in scoping, planning, and creating learning strategies
• Advise on selection of appropriate learning modalities, media, methods, and delivery channels
• Maintain connections with industry trends to stay current in instructional design and learning technologies
• Contribute to learning design standards, style guides, templates, and processes
• Lead execution of deliverables to ensure timelines are met

🧠 Design Thinking Implementation

• Apply design thinking approach to conduct learning needs analysis and technology assessments
• Develop empathy maps, learner personas, stakeholder analyses, and experience maps
• Create performance-based learning objectives that close performance gaps
• Collaborate with subject matter experts to translate knowledge into effective learning products
• Curate existing knowledge and learning content, assessing and customizing resources

🎨 Learning Experience Creation

• Design comprehensive end-to-end learning experiences for critical training moments
• Develop experience design documents outlining learning journeys, evaluation plans, and technical architecture
• Create performance-based learning products using various media and modalities including:
  • Virtual and in-person instructor-led training
  • Social learning networks
  • Self-paced eLearning modules
  • Practice activities and simulations
  • Podcasts, videos, and interactive media
  • Mobile applications and games
  • Learner portals and knowledge repositories

🛠️ Technical Development

• Utilize authoring tools including Articulate 360, Adobe Creative Suite, Camtasia, and Microsoft 365
• Create storyboards, scripts, facilitator guides, presentation decks, and performance support tools
• Develop prototypes, coordinate user testing, and iterate designs using agile techniques
• Create or select appropriate audio-visual elements consistent with learning and brand standards
• Perform quality assurance on deliverables to ensure requirements and standards are met
• Implement SCORM or xAPI compliant coding for learning management systems

📊 Evaluation & Implementation

• Design measurement and evaluation plans to assess learning effectiveness
• Create assessments, knowledge checks, and performance tests to measure learner proficiency
• Analyze results and make recommendations regarding attainment of objectives
• Support implementation through train-the-trainer sessions
• Assist with technical troubleshooting during learning delivery
• Maintain learning programs to ensure content remains current and accurate

Benefits and Perks

• 💼 Explore diverse career paths and follow your passion
• 📈 Continuous learning and professional growth opportunities
• 🏆 Recognition programs for outstanding work
• 🧘 Programs supporting health and wellbeing
• 🏥 Competitive salary with eligibility for health and dental benefits
• 🌐 Opportunity to work in one of North America’s largest insurance organizations

Company Overview

The Workplace Safety and Insurance Board (WSIB) is one of North America’s largest insurance organizations, covering over five million people in more than 300,000 workplaces across Ontario. When workplace injuries or illnesses occur, WSIB provides wage-loss benefits, medical coverage, and support to help people return to work. Funded by businesses, the organization offers no-fault collective liability insurance and access to industry-specific health and safety information.

Company Culture

At WSIB, employees are encouraged to explore various career paths, continuously learn, and receive recognition for their contributions. The organization fosters a culture of growth, wellbeing, and professional development. WSIB values the diversity of its people and strives to create an environment where employees can be themselves and where differences are celebrated.

Career Growth Opportunities

The Learning Experience Designer role offers extensive opportunities to develop expertise in instructional design, learning technologies, and performance improvement. This position allows professionals to build relationships across the organization, stay current with industry trends, and contribute to learning design standards. The temporary nature of this assignment makes it an excellent stepping stone for career advancement within the learning and development field.

Diversity, Equity, Inclusion, and Belonging

WSIB respects and values the diversity of its people, striving to create an environment where employees can be authentic and differences are celebrated. The organization is committed to creating inclusive experiences for both employees and prospective candidates. WSIB welcomes all interested individuals to apply and provides accommodations throughout the application process for those who require them.

Equal Opportunity Statement

As public servants, WSIB employees have a responsibility to act ethically, create a respectful workplace, and maintain public trust. The organization is committed to equity, diversity, and inclusion, supporting all employees in contributing to their full potential. Job applicants must disclose any circumstances that could result in conflicts of interest.

Remote Work Policy

This position is open to all WSIB offices and may offer flexible work arrangements. While specific remote work policies aren’t detailed in the posting, the organization appears to accommodate various work arrangements across its Ontario locations.

Application Process

1. Submit your application through the provided link before the closing date
2. Selected candidates will be contacted for further assessment
3. Applicants may be required to undergo a criminal records name check as a precondition of employment
4. If accommodations are needed during the application process, contact talentacquisitioncentre@wsib.on.ca

Application Deadline

This is a subsequent vacancy as defined under Article 5.07 of the Collective Agreement. Only applications from those who did not previously apply to the original JO#18011 closing date March 4, 2025, will be considered.

How to Apply

To apply for this position, submit your application through the LinkedIn job posting. For accommodation requests, contact talentacquisitioncentre@wsib.on.ca. For privacy concerns, contact privacy_office@wsib.on.ca.

Social Media Links

For more information about WSIB, visit their official website at wsib.ca or connect with them on LinkedIn.

FAQs or Additional Information

🔹 What is the duration of this position?

This is a temporary assignment of up to 6 months.

🔹 What is the salary range?

The starting salary is $94,583.02 (Salary Grade: 213).

🔹 What experience is required?

Five years of prior experience in instructional design, learning experience design, learning development, design thinking, and/or learning management systems.

🔹 What education requirements must be met?

University completion at the undergraduate level with specialization in education, adult education, or instructional design; OR university completion at the undergraduate level with a diploma or certificate in workplace learning/adult education, instructional design, eLearning development, graphic design, or user experience design.

🔹 How does WSIB handle privacy information?

Personal information is collected under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and hiring parties use this information to assess qualifications and for recruitment purposes. Questions about privacy can be directed to privacy_office@wsib.on.ca.

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