Job Summary Table

✨ Job Description Summary Of Operations Associate

Ditto is hiring an Operations Associate to join their remote Health Operations team. This customer-focused role is ideal for detail-oriented individuals with strong communication and organizational skills, especially those looking to grow in the insurance and fintech industry.

🎯 Responsibilities Of Operations Associate

• Handle end-to-end policy issuance, renewals, and claim assistance for clients.
• Coordinate with insurance providers to ensure timely service delivery.
• Monitor customer interactions and provide tailored support across the customer journey.
• Collaborate with internal advisors and teams to ensure seamless issue resolution.
• Process claims and support clients during their policy lifecycle.
• Analyze operational trends and flag potential bottlenecks or delays.
• Maintain internal documentation and update standard operating procedures.

🎁 Benefits and Perks Of Operations Associate

• 🏥 Health Insurance Coverage – You’re covered from day one!
• 🏡 100% Remote Work – Work from anywhere in India.
• 🧘 Work-Life Balance – Friendly policies and streamlined processes.
• 🚫 No-Spam Policy – Our ethical communication ensures trust with users.

🌟 Company Overview Of Operations Associate

Ditto, part of the Finshots family, is a digital-first insurance advisor making insurance simple, honest, and accessible. Backed by Zerodha (India’s largest stockbroker), Ditto is not just a brand – it’s a movement redefining insurance advisory.

• Helped 300,000+ users navigate insurance choices.
• Proud recipient of LinkedIn’s Top Startup Award in both 2022 and 2023.
• Rated 4.9⭐ on Google with over 5,000 user reviews.

💼 Company Culture Of Operations Associate

Ditto believes in transparent communication, people-first processes, and performance over politics. You’ll work with a team that genuinely cares about customers and thrives on collaboration, with no micromanagement and tons of ownership.

📈 Career Growth Opportunities

Joining Ditto gives you the opportunity to:

• Work in a fast-scaling startup backed by a unicorn.
• Learn directly from top performers in the insurance and fintech sectors.
• Access cross-functional roles and internal promotions based on performance.

🧑‍🤝‍🧑 Diversity, Equity, Inclusion, and Belonging

Ditto is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace where everyone feels valued and heard.

⚖️ Equal Opportunity Statement

We do not discriminate based on race, religion, gender, age, marital status, or disability. Our hiring decisions are based on skill, experience, and alignment with our mission.

🌐 Remote Work Policy

Ditto is a remote-first company. Whether you’re working from a mountain town or a beachside city, all you need is a stable internet connection and a proactive mindset. Tools and support will be provided to keep you synced with your team.

📋 Application Process

We believe in keeping it quick and transparent! Our process wraps up in 2 weeks or less.

1. 🗣️ Group Discussion
2. 📝 Task 1
3. 📊 Task 2
4. 💬 Interaction Round
5. 🧑‍💼 Final Round with the Leadership Team

🔴 Note: After applying, you’ll need to submit a short video resume. This is mandatory, and applications without it won’t be considered.

📅 Application Deadline

Info not available – Refer to source

📝 How to Apply

Apply directly through this LinkedIn Job Post. Ensure you upload your video resume after completing the application form.

🔗 Social Media Links

• Ditto on LinkedIn
• Finshots Website
• Zerodha Website

❓ FAQs or Additional Information

• 💸 Salary is fixed at ₹4,54,600 per annum. It is non-negotiable.
• 🚨 Ditto never charges any fees for the hiring process.
• 📽️ Video resume is mandatory. It helps the team understand your communication style before interviews.

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