Job Summary Table of Investor Services Associate

Job Description Summary

Are you looking for a dynamic role in the finance sector? Join as an Investor Services Associate in Luxembourg, where you’ll be the first point of contact for external enquiries and contribute to delivering top-tier service to clients.

Responsibilities

• Respond promptly and accurately to all phone and email enquiries.
• Support senior team members and escalate issues when needed.
• Meet quality and productivity standards as per KPIs and SLAs.
• Process data to generate required reports and documents.
• Validate data changes and high-value transactions through callbacks.
• Address and resolve complaints within the legal timeframe.

Benefits and Perks

• Competitive salary package (details not disclosed).
• Opportunity to work in a multicultural and professional environment.
• Training and development programs to enhance career growth.
• Exposure to the global finance industry.

Company Overview

The employer is a leading name in the finance and accounting sector in Luxembourg, specializing in investor services and fund management.

Company Culture

The organization values collaboration, innovation, and excellence. It fosters a supportive work environment and encourages employees to grow professionally.

Career Growth Opportunities

This role offers a gateway into the financial services sector, with potential career advancement in areas like fund management, transfer agency, and investor relations.

Diversity, Equity, Inclusion, and Belonging

The company is committed to fostering an inclusive workplace that respects and values diversity, ensuring equal opportunities for all.

Equal Opportunity Statement

The employer is an equal opportunity organization, ensuring non-discrimination in all aspects of employment.

Remote Work Policy

This is an on-site role based in Luxembourg. Remote or hybrid work is not applicable for this position.

Application Process

1. Review the job description and ensure you meet the requirements.
2. Prepare your CV and cover letter tailored to the role.
3. Submit your application through the Apply Here link.

Application Deadline

Info not available. Apply promptly to avoid missing this opportunity.

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