Job Summary Table of Events Catering

Job Description Summary

An exciting opportunity for a motivated Events and Catering Team Leader to join Imperial College London’s Property Division, coordinating catering services and supervising staff across multiple campus locations.

🌟 Events Catering Team Leader Responsibilities

The Events and Catering Team Leader plays a crucial role in ensuring exceptional service delivery across Imperial College London’s campuses. As a team leader, you will be responsible for the seamless execution of catering events, supervising staff, and maintaining high standards of customer service. This position involves working directly with the Events and Catering Duty Supervisor to provide high-quality food and services for the Imperial College community.

Your responsibilities will include:

• Providing professional hospitality catering services and ensuring all catering deliveries are cleared within the requested timeframe according to service standards
• Maintaining accurate records of catering consumptions and reporting them to the Supervisor
• Briefing and coordinating agency staff and team members to deliver efficient, professional service at events
• Promptly reporting any service failures or collection issues to the Events and Catering Duty Supervisor
• Ensuring proper waste disposal according to environmental standards and college policies
• Communicating with event organizers and guests in a courteous, respectful, and welcoming manner
• Assisting in identifying areas for customer service improvement and implementing solutions
• Supporting the operational delivery of catering events across multiple venues
• Taking responsibility for the preparation and service of catered events throughout Imperial College campuses
• Ensuring full compliance with College/Department policies, health, and hygiene legislation

💼 Imperial College Events Catering Requirements

To succeed in this Events and Catering Team Leader position, you should have:

• Previous experience working in a similar catering environment
• Experience supervising agency or relevant staff at catering functions and small dinners
• A responsible attitude toward health and safety at work
• Enthusiasm and knowledge about customer care/service
• The ability to work with a variety of personalities at all levels
• A basic food hygiene qualification (or ability to obtain a Basic Food Hygiene Certificate within two months of appointment)
• Flexibility to work evenings and weekends as required
• Willingness to work across any outlet/venue across all Imperial Campuses, primarily at South Kensington

🎓 About Imperial College London

Imperial College London is a world-leading science-based institution with a mission to benefit society through excellence in science, engineering, medicine, and business. The Catering and Events Department within the Property Division manages events across a wide range of venues located within the South Kensington Campus and other off-site Campuses. The department is committed to providing affordable and high-quality food and services for the Imperial College community.

🏢 Imperial College Events Team Culture

Working within the Catering and Events team at Imperial College means joining a dynamic, customer-focused environment where excellence is the standard. The team operates across multiple venues and delivers a wide range of events, from small meetings to large conferences and formal dinners. Team members are expected to embody the values of professionalism, responsiveness, and attention to detail while maintaining a friendly and approachable demeanor.

🚀 Career Growth Opportunities at Imperial College

This role offers an excellent opportunity for career progression within an already successful career path in catering and events management. As one of the world’s top universities, Imperial College provides a platform for professional development and advancement within the institution. The experience gained in this role can also be valuable for career growth in the wider hospitality and events industry.

🌈 Diversity, Equity, Inclusion, and Belonging

Imperial College London is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. The university values diversity of thought and experience and believes that a diverse staff population helps build an inspiring and creative environment.

⚖️ Equal Opportunity Statement

Imperial College is an equal opportunity employer and is committed to providing a workplace free from all forms of discrimination. The college welcomes applications from all qualified individuals regardless of background.

🏠 Remote Work Policy

This role requires on-site presence across Imperial College London campuses, primarily at South Kensington. Remote work options are not available for this position due to the nature of catering and events operations.

📝 Application Process for the Events Catering Position

1. Submit your application through the Imperial College London jobs portal
2. Selected candidates will be invited for interviews
3. Successful applicants will receive an offer of employment

⏰ Application Deadline

The deadline for applications is midnight on Sunday, 1st June 2025.

📩 How to Apply for the Events Team Leader Role

To apply for this position, please visit the Imperial College London jobs portal and submit your application before the deadline.

For further details about this Events and Catering Team Leader role, please contact Diana Ivanova, Events and Catering Operations Manager by email at d.ivanova@imperial.ac.uk.

🎁 Benefits and Perks of Working at Imperial College

The Imperial College London offers an attractive package of benefits including:

• A sector-leading salary and remuneration package
• Access to a range of workplace benefits from day one
• Generous family leave packages
• On-site leisure facilities
• A cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• A diverse, inclusive, and collaborative work culture
• Various staff networks and resources designed to support personal and professional wellbeing

📋 Additional Information

• Working hours: The standard working week consists of 37 hours, 5 days out of 7
• Working pattern: This role will involve evening and weekend work
• Contract type: Open-ended (permanent)
• Number of positions: 4 full-time positions
• Job number: COO01068

Imperial College London is offering four full-time, permanent positions for Events and Catering Team Leaders. This is an excellent opportunity for those looking to advance their careers in catering and events management within a prestigious academic institution. The roles require individuals who are passionate about customer service, with the ability to coordinate teams and ensure high-quality service delivery.

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