🔍 Job Summary Table of Client Services

✨ Job Description Summary

Cardif Lux Vie is actively seeking a Client Services Account Officer to handle complex insurance operations and manage client and partner relations. This mid-level contract role offers an opportunity to gain 360° operational exposure in a dynamic wealth management environment.

🎯 Responsibilities of Client Services Officer – Luxembourg Jobs

• Process and manage simple to complex insurance contract operations efficiently.
• Handle incoming and outgoing requests from clients and partners via phone and email.
• Ensure accurate contract execution, document handling, and transaction processing.
• Support internal teams, high-value clients, and global partners across insurance lifecycles.
• Collaborate with the Client Services & AML KYC team to maintain service quality.
• Participate in continuous improvement initiatives and strategic internal projects.

🎁 Benefits and Perks

• 🌍 Exposure to international wealth management clientele.
• 🤝 Join a collaborative and innovation-driven operations team.
• 🧠 Participate in cross-functional projects to boost skills.
• 📚 Access to internal training and learning resources.
• 👥 Inclusive and supportive work culture.

🏢 Company Overview – Cardif Lux Vie

Cardif Lux Vie is a major player in Luxembourg’s life insurance sector. It offers tailored savings and protection solutions for local and international clients. Through its elite network of partners, the company creates long-term wealth management solutions.

Its mission is aligned with sustainable and responsible growth, aiming to shape a better future for clients, employees, and stakeholders alike.

🌈 Company Culture and Work Environment

Cardif Lux Vie fosters: – A creative and collaborative work culture. – A focus on mobility, diversity, and connectivity. – A commitment to employee empowerment. – A modern and structured operations department with 120+ professionals across 8 specialties.

You’ll join a team committed to client success and partner satisfaction across France and global wealth management markets.

🚀 Career Growth Opportunities

This role opens doors to: – Advancement into senior client operations roles. – Broader exposure to cross-market insurance contract handling. – Participation in corporate projects to build leadership and technical skills. – Specialization in AML/KYC operations and regulatory compliance.

🌍 Diversity, Equity, Inclusion, and Belonging

Cardif Lux Vie embraces diversity, equity, and inclusion as core values. The organization is committed to building tomorrow’s finance industry—one that is responsible, innovative, and sustainable. Every team member, regardless of background, is valued and supported.

📜 Equal Opportunity Statement

Cardif Lux Vie is an equal opportunity employer that values diversity in its workforce. The company ensures inclusive hiring practices and welcomes all qualified candidates without discrimination.

🏡 Remote Work Policy

This position is on-site in Luxembourg, within the Client Services & AML KYC team. Remote work options are not provided due to the operational nature of the role, but internal flexibility and collaboration tools support an agile workflow.

📝 Application Process

1. Submit your CV via LinkedIn job portal.
2. If shortlisted, attend an interview with hiring managers and HR.
3. Final candidates must provide a recent (less than 3-month-old) criminal record extract in accordance with Luxembourg law (law of July 23, 2016).

📅 Application Deadline

Info not available. Apply as soon as possible to secure your position.

📬 How to Apply

🔗 Apply directly on LinkedIn
Prepare your résumé and cover letter before submission. Make sure to highlight relevant client services and contract operations experience.

🌐 Social Media Links

• Cardif Lux Vie on LinkedIn
• BNP Paribas Group

❓ FAQs or Additional Information

• 🔍 Language Requirements: Fluency in French, English, and at least one other European language is required.
• 🖥️ Tools Used: Familiarity with SOLIFE (insurance management software) and Microsoft Office is preferred.
• 🧾 Education Requirement: Minimum of Bac+2/3 in Accounting, Finance, or Economics.
• 🔐 Legal Note: The job requires a clean criminal background record as per financial regulatory standards.

📚 Explore Blog Articles:

1. UK Skilled Worker Visa – Complete Guide
2. Sweden Job Seeker Visa – How to Apply
3. Portugal’s Job Seeker Visa – What You Need to Know