Job Summary Table of Business Operations Administrator

Job Description Summary 🎓

The Business Operations Administrator role at the University of Westminster is an exciting opportunity for recent graduates to gain valuable administrative experience within a higher education setting. This part-time, fixed-term position focuses on providing essential support to the Business Operations Department within Student & Academic Services (SAS).

Responsibilities 📋

• Enquiry Management: Serve as the first point of contact for the Business Operations Department, handling shared inboxes and delivering exceptional customer service to internal and external stakeholders.
• Administrative Support: Provide comprehensive administrative assistance to ensure the smooth operation of the department, including document preparation, record-keeping, and general office management.
• Event Coordination: Assist with planning and executing various events, including booking venues, arranging catering, preparing documentation, and liaising with external guests.
• Recruitment Event Support: Help organize SAS participation in university recruitment events for prospective students, including weekend open days (3-4 Saturdays per year).
• Financial Processing: Handle purchase orders, requisitions, and payment processing for the department and across SAS.
• Office Management: Organize the purchase and distribution of office supplies and sundry items throughout the Student & Academic Services division.
• Cross-Campus Support: While primarily based at Marylebone Campus, occasionally work across all university campuses according to business needs.

Requirements for Business Operations Administrative Role 📊

To thrive in this position, candidates should demonstrate:

• Educational Background: Recent graduate status from the University of Westminster (essential qualification)
• Administrative Experience: Previous experience in an administrative support role
• Organizational Skills: Strong ability to organize tasks, manage time effectively, and prioritize a heavy workload
• Problem-Solving Abilities: Capacity to identify issues and implement practical solutions
• Attention to Detail: Meticulous approach to work with high accuracy standards
• Communication Skills: Excellent verbal and written communication abilities
• Interpersonal Abilities: Strong people skills for building positive working relationships
• Digital Proficiency: Competent with various digital tools and office software
• Confidentiality: Ability to work with tact and discretion on sensitive matters
• Flexibility: Willing to work across multiple locations and occasional weekends for events

Benefits and Perks 🌟

• Flexible Working Arrangements: Opportunity to work shorter hours spread across 4-5 days per week
• Hybrid Working Model: Following Westminster Smart Working principles with 2-3 days on campus per week
• Professional Development: Gain valuable administrative experience in higher education
• Career Enhancement: Excellent opportunity to build skills for future employment prospects
• Supportive Environment: Join a flexible, collaborative department that encourages authenticity
• Cross-Functional Exposure: Work with various university departments and stakeholders
• Central London Location: Beautiful Marylebone campus in the heart of London

Company Overview 🏛️

The University of Westminster is a vibrant, diverse institution located in the heart of London. With a rich history dating back to 1838, the university has evolved into a leading higher education provider known for its innovative teaching approaches and industry connections. The university operates across multiple London campuses, offering a wide range of undergraduate, postgraduate, and professional courses to students from around the world.

Company Culture 🤝

The Business Operations Department embraces a flexible, supportive, and collaborative approach to work. The university values diversity and inclusion, creating an environment where everyone can bring their authentic self to work and thrive. Westminster’s Smart Working principles support a balanced approach to work-life integration, recognizing the importance of flexibility while maintaining high standards of service and support.

Career Growth Opportunities 📈

This fixed-term position presents an exceptional stepping stone for recent graduates looking to build their administrative careers. The 18-month duration provides ample time to develop transferable skills in administration, event management, financial processing, and customer service. The experience gained working within a complex higher education institution will be highly valuable for future career progression, whether within academia or other sectors.

Diversity, Equity, Inclusion, and Belonging 🌈

At the University of Westminster, diversity, inclusion, and equality of opportunity are foundational values that shape all interactions with students, colleagues, applicants, visitors, and stakeholders. The university is fully committed to fostering a supportive and safe learning and working environment built on mutual respect and trust, where harassment and discrimination are neither tolerated nor acceptable.

Equal Opportunity Statement ⚖️

The University of Westminster is an equal opportunity employer committed to creating an inclusive environment for all employees. The university values diversity and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Remote Work Policy 🏠

This role follows Westminster’s Smart Working principles, combining on-campus presence with remote working opportunities. The position requires attendance on campus 2-3 days per week, with the remainder of hours worked remotely. This hybrid approach allows for flexibility while ensuring effective collaboration and service delivery. Additional information about Smart Working can be discussed during the interview process.

Application Process 📝

1. Application Submission: Complete the online application through the University of Westminster’s recruitment portal
2. Screening Process: Applications will be reviewed against the essential and desirable criteria outlined in the person specification
3. Interview Stage: Shortlisted candidates will be invited for interviews, likely to be held on May 19, 2025
4. Decision and Onboarding: Successful candidates will be contacted with an offer and details of the onboarding process

Application Deadline ⏰

Midnight on May 5, 2025

How to Apply 📤

To apply for this position, please click the “Apply” button on the University of Westminster job portal. Further information can be found in the detailed job description and person specification available through the application link.

For queries only, please contact: Recruitment@westminster.ac.uk

Additional Information about Business Operations Administrator Role 🔍

This role offers a unique opportunity exclusively for University of Westminster graduates to gain valuable administrative experience within a higher education setting. The fixed-term nature (18 months until December 18, 2026) makes it an ideal stepping stone for those beginning their professional careers.

The Business Operations Department plays a crucial role within Student & Academic Services, handling diverse responsibilities including financial management, recruitment processes, executive support, event coordination, and the management of the Student Ambassador Programme. The team also oversees workspace management and office supplies for the entire SAS division.

Working closely with the Business Operations Officer, you’ll develop transferable skills while contributing to the effective operation of this essential university department. The part-time hours (21 hours weekly) can be arranged flexibly across 4-5 days, making this position suitable for those with other commitments or those seeking to balance professional development with further study.

This placement represents an excellent opportunity to build your professional network within the higher education sector while gaining practical experience that will enhance your employability for future roles. The hybrid working model also provides valuable experience in modern workplace practices, combining the benefits of on-campus collaboration with remote working flexibility.

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