Job Summary Table of Aquatics Coordinator

Aquatics Coordinator: Lead Sport Lancaster’s Aquatic Facilities 🏊‍♂️

Job Description Summary

Lancaster University is seeking a dynamic and experienced Aquatics Coordinator to lead the management of Sport Lancaster Facilities. This role offers an exciting opportunity to ensure safe and effective working practices while delivering exceptional customer service standards. The ideal candidate will have strong leadership skills to motivate the aquatics team in executing operational and financial strategies.

Responsibilities

• Aquatics Programme Management: 🏊‍♀️ Take full accountability for the day-to-day operations of the aquatics programme, ensuring high-quality service delivery and maintaining relevant standards.

• Safety and Compliance: 🛡️ Implement and oversee aquatic services in accordance with standard operating procedures, conducting relevant risk assessments to ensure a safe environment for all users.

• Team Leadership: 👥 Manage the aquatics team, including staff rotas, induction, training, development, and performance management. Conduct annual PDRs and regular one-to-ones, while contributing to the recruitment process.

• Customer Experience Enhancement: 🌟 Deliver an excellent customer experience by adhering to service standards and values. Actively seek customer feedback and respond appropriately to enquiries and complaints.

• Project Management: 📊 Take a leading role in managing specific projects and working towards key performance indicators (KPIs) and targets, both individual and service-wide.

• Industry Trends: 📈 Stay updated with current trends and qualifications in the Aquatics industry to ensure best practices are implemented.

• Budget Management: 💰 Assist the Operations Manager (Commercial) in adhering to set budgets for the service.

• Customer Retention: 🤝 Collaborate with the Operations Manager (Customer Experience) to develop an innovative customer retention strategy for the service.

• System Management: 💻 Manage and demonstrate competence in using computerised systems, including Leisure Management Software, and ensure relevant staff are trained in its use.

• Product Development: 🆕 Develop aquatics products to generate income and contribute to facilities and procedures improvement through usage analysis and customer feedback.

• Operational Flexibility: 🔄 Undertake associated duties of an Operations Supervisor, Group Exercise Coordinator, and wider operational team when required.

• Policy Adherence: 📜 Work within and ensure adherence to the University’s and Sport Lancaster’s Health and Safety and Equality and Diversity policies, as well as Control of Substances Hazardous to Health (COSHH) regulations.

Benefits and Perks

While specific benefits are not mentioned in the job posting, Lancaster University typically offers:

• Competitive salary package
• Generous pension scheme
• Access to world-class sports facilities
• Professional development opportunities
• Beautiful campus environment

Company Overview

Lancaster University is a prestigious public research university located in Lancaster, England. Known for its excellence in teaching and research, the university consistently ranks among the top institutions in the UK and globally. The Sport Lancaster Facilities play a crucial role in promoting health, well-being, and sporting excellence within the university community.

Company Culture

At Lancaster University, we foster a culture of innovation, collaboration, and excellence. Our Sport Lancaster Facilities team is dedicated to providing top-notch services and experiences for students, staff, and the wider community. We value teamwork, continuous improvement, and a customer-centric approach in all our operations.

Career Growth Opportunities

As an Aquatics Coordinator at Lancaster University, you’ll have the chance to:

• Develop your leadership skills in a dynamic university environment
• Gain expertise in aquatics management and facility operations
• Contribute to the growth and improvement of university sports services
• Collaborate with diverse teams across the institution
• Participate in professional development programmes and industry events

Diversity, Equity, Inclusion, and Belonging

Lancaster University is committed to creating a diverse and inclusive environment where all individuals can thrive. We welcome applications from candidates of all backgrounds and actively work to promote equality and diversity in our workplace.

Equal Opportunity Statement

Lancaster University is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.

Remote Work Policy

The Aquatics Coordinator position is an on-site role due to the nature of the work involving direct management of aquatic facilities and team supervision. However, Lancaster University supports flexible working arrangements where possible within the constraints of the role.

Application Process

1. Review the job description and ensure you meet the essential criteria
2. Prepare your CV and a tailored cover letter
3. Submit your application through the Lancaster University HR Jobs portal
4. If shortlisted, you’ll be invited for an interview and possibly a practical assessment
5. Successful candidates will undergo reference checks and a background screening

Application Deadline

Please check the official job posting for the most up-to-date application deadline.

How to Apply

To apply for the Aquatics Coordinator position, please visit the Lancaster University HR Jobs portal and follow the application instructions provided.

Social Media Links

• LinkedIn
• Twitter
• Facebook

FAQs or Additional Information

Q: Is prior experience in university sports facilities required?

A: While specific requirements are not mentioned, experience in managing aquatics facilities or similar sports environments would be beneficial.

Q: Are there opportunities for professional development in this role?

A: Yes, Lancaster University encourages continuous learning and development. You’ll have opportunities to enhance your skills and stay updated with industry trends.

Q: What are the working hours for this position?

A: Specific working hours are not mentioned in the job posting. Please contact the HR department for more details on the work schedule.

Q: Is there a probationary period for this role?

A: Information about a probationary period is not provided in the job description. This can be discussed during the interview process.

Q: What is the team structure in the Sport Lancaster Facilities?

A: The Aquatics Coordinator reports to the Operations Manager (Commercial) and has supervisory responsibilities for the Aquatics Team. You’ll also work closely with various administrative and support staff across different departments.

By joining Lancaster University as an Aquatics Coordinator, you’ll play a crucial role in shaping the aquatics programme and contributing to the overall success of Sport Lancaster Facilities. This position offers a unique blend of operational management, team leadership, and customer service excellence in a prestigious academic setting.

If you’re passionate about aquatics management and ready to take on a challenging role in a dynamic university environment, we encourage you to apply. Your expertise and leadership could make a significant impact on the sports and recreation services at Lancaster University.

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