Job Summary Table of Digital Apprentice

Job Description Summary

An exciting two-year Digital Workplace Apprenticeship with the University of St Andrews IT Services department, offering young people aged 16-19 the opportunity to gain valuable digital skills while working toward an SCQF Level 6 qualification.

Digital Apprenticeship: A Launch Pad for Your Tech Career

The University of St Andrews IT Services department is proud to announce an exciting opportunity for a motivated young person to join their award-winning apprenticeship program as a Digital Workplace Apprentice. This prestigious two-year fixed-term position offers more than just employment—it’s a comprehensive career development pathway that combines hands-on work experience with formal qualifications.

Since its inception in 2012, the IT Services apprenticeship program has built an impressive track record, with over 40 Modern Apprentices completing the program. What’s particularly noteworthy is that 100% of apprentices who have completed their contracts have successfully secured permanent roles as IT professionals, demonstrating the program’s effectiveness as a career springboard.

What You’ll Learn as a Digital Workplace Apprentice

As a Digital Workplace Apprentice, you’ll develop a diverse skillset that combines technical knowledge with creative communication abilities. The role focuses on several key areas:

• Digital Marketing Skills: Learn how to create compelling digital content and campaigns
• User-Friendly Communications: Develop expertise in crafting clear technical communications for diverse audiences
• Digital Tool Optimization: Help University staff maximize their use of available digital tools and services
• IT Fundamentals: Build strong foundations in essential technologies including:
  • Email systems and management
  • Digital calendaring
  • Cybersecurity principles and practices
  • File storage solutions and best practices

Throughout your apprenticeship, you’ll benefit from dedicated mentoring and structured support designed to help you achieve an SCQF Level 6 qualification during your two-year contract. This combination of practical experience and formal qualification creates an ideal foundation for a successful technology career.

Responsibilities

• Develop and implement user-friendly digital communications for the University community
• Assist University staff in maximizing the use of available digital tools and services
• Support users with IT fundamentals including email, calendaring, cybersecurity, and file storage
• Contribute to marketing initiatives within the IT Services department
• Participate in training to achieve an SCQF Level 6 qualification
• Work collaboratively with the IT Services team on various projects
• Apply and enhance organizational and communication skills in a professional environment

What We’re Looking For in Candidates

The ideal candidate for this Digital Workplace Apprentice position will demonstrate:

• Enthusiasm and Adaptability: A genuine interest in technology and willingness to embrace new challenges
• Learning Mindset: Ready to acquire new skills and knowledge throughout the apprenticeship
• Organization Skills: Ability to manage tasks efficiently and prioritize responsibilities
• Attention to Detail: Thoroughness in completing assignments and solving problems
• Team Player Attitude: Willingness to collaborate effectively with colleagues
• Microsoft 365 Proficiency: Working understanding of Microsoft 365 applications
• Communication Skills: Good standard of English for clear communication in various formats
• Mathematical Aptitude: Solid mathematical skills to support technical work

Eligibility Requirements

This apprenticeship opportunity has specific eligibility criteria that all applicants must meet:

• Age Requirement: Applicants must be between 16-19 years old at the time of application
• Educational Status: Must be of legal age to leave school in Scotland
• Qualification Funding: Must meet the training provider’s eligibility criteria for funding the SCQF Level 6 qualification

Benefits and Perks

• 30 days annual leave, plus 5 public holidays
• Membership of the S&LAS Pension Scheme with generous employer contributions
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes
• Subsidized local bus travel
• Subsidized sports membership
• Reduced tuition fees on degree programs for staff
• Access to training and development opportunities including LinkedIn Learning
• Access to library facilities
• Salary sacrifice scheme
• Wellbeing initiatives including membership of Peppy, a health application

Company Overview

The University of St Andrews is one of the UK’s leading universities with a rich history dating back to 1413. IT Services plays a crucial role in providing, developing, and maintaining the University’s central IT infrastructure and delivering a wide range of technology-based services to both staff and students. The department has won multiple awards for its apprenticeship program, demonstrating its commitment to developing talent and providing career opportunities.

Company Culture

The University of St Andrews values innovation, collaboration, and personal development. The IT Services department fosters a supportive environment where apprentices can learn and grow while contributing meaningfully to the University’s technological infrastructure. The multi-award-winning apprenticeship program reflects the department’s dedication to nurturing young talent and providing pathways to successful careers in IT.

Career Growth Opportunities

Based on the track record of the apprenticeship program, successful completion of the two-year contract has led to permanent roles as IT professionals for all previous apprentices. This demonstrates the excellent career progression opportunities available through this program. The skills and qualifications gained during the apprenticeship provide a solid foundation for various career paths within IT and digital services.

Diversity, Equity, Inclusion, and Belonging

Equality, diversity, and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. The institution strives to create a fair and inclusive culture demonstrated through its commitment to diversity awards (Athena Swan, Carer Positive, Race Charters). Applications are particularly welcome from females, people from Black, Asian, and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.

Equal Opportunity Statement

The University celebrates diversity by promoting profiles of BAME, LGBTIQ+ Disabled and Neurodiverse staff and supporting networks including the Staff BAME Network; Staff with Disabilities or Neurodiversity Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details are available online at the University’s EDI page.

Application Process

1. Submit your application through the University’s online recruitment system
2. Applications will be reviewed after the closing date
3. Selected candidates will be invited for interviews
4. Successful candidates will begin the two-year apprenticeship program

Application Deadline

Applications close on 19 May 2025

How to Apply

To apply for this position, please visit the University of St Andrews Vacancies website and follow the application instructions. Please quote reference: TG1043RS

For further information and informal enquiries, please contact Bethany Reid, Business Relationship Manager, at bethany.reid@st-andrews.ac.uk.

Additional Information

For more information about the IT apprenticeship program at the University of St Andrews, please visit www.st-andrews.ac.uk/apprenticeships/information-technology/

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting the HR Immigration Team at hrimmigration@st-andrews.ac.uk.

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