Job Summary Table of Learning Development Specialist

Job Description Summary

The Learning & Development Specialist at KFC Canada will design, develop, and deliver innovative learning solutions for the Restaurant Support Centre, collaborating with various stakeholders to create engaging and effective training experiences using modern eLearning tools.

Learning Development Specialist: Your Gateway to a Fulfilling Career 🚀

Are you passionate about helping others grow professionally while continuously enhancing your own skills? Do you have a knack for creating engaging learning experiences that transform knowledge retention? KFC Canada is searching for a dynamic Learning & Development Specialist who embodies their core values of Heart, Smart, and Courage to join their People & Culture team.

This exciting opportunity places you at the heart of KFC Canada’s talent development strategy, where you’ll design and implement learning solutions that elevate team capabilities across the organization. If you’re ready to make a significant impact on an iconic global brand while advancing your career in Learning & Development, this position deserves your immediate attention.

Key Training Development Responsibilities

The Learning & Development Specialist role at KFC Canada encompasses a wide range of responsibilities designed to foster a culture of continuous improvement and knowledge sharing. Your day-to-day activities will include:

• Designing, developing, reviewing, and updating eLearning modules, micro-learning, videos, webinars, and other content using adult learning principles and industry-leading authoring tools such as Vyond, Articulate 360, and Adobe programs
• Building effective relationships with People & Culture colleagues, internal and external stakeholders, and third-party service providers to achieve established L&D objectives
• Creating comprehensive documentation and materials for curricula, including Leader and Learner guides, workbooks, storyboards, and other training materials
• Collaborating with Subject Matter Experts to ensure content relevancy and accuracy through curriculum reviews
• Providing maintenance and troubleshooting support for the Learning Management System (LMS)
• Identifying emerging issues, trends, and needs in partnership with the LMS technical support team to drive business strategies
• Leading learning projects with support from the L&D Manager, including goal setting, solution research, and progress tracking
• Facilitating engaging training sessions, workshops, and seminars for employees at all levels
• Supporting the L&D Manager throughout project lifecycles from inception to completion
• Creating and distributing clear communications about training schedules and program updates
• Evaluating training program effectiveness through surveys and stakeholder analyses
• Managing administrative tasks, logistics, and invoices for the L&D team

Required Qualifications for Corporate Training Excellence 📝

To excel in this Learning Development Specialist role, KFC Canada requires the following qualifications:

• Post-secondary diploma or degree in Adult Education, Organizational Psychology, Human Resources, or a related field (or equivalent combination of education and experience)
• Minimum 3 years of demonstrated experience in corporate Learning and Development
• Proven application of adult learning and instructional design methodologies
• Proficiency with eLearning authoring tools, video creation software, and LMS platforms (particularly Articulate Storyline 360 and Vyond)
• Strong skills in Adobe Creative Suite (Adobe Premier Pro, Acrobat, InDesign, Photoshop, Illustrator)
• Excellent knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint, and Publisher)
• Outstanding verbal and written communication abilities, with presentation skills suitable for all organizational levels
• Creative mindset with attention to detail and results orientation
• Collaborative and proactive working approach
• Self-motivation and responsiveness to external drivers and client needs
• Strong organizational, analytical, and problem-solving capabilities
• Ability to thrive in a fast-paced environment with competing priorities
• Availability to travel approximately 10% of the time

Preferred Qualifications: – Bilingual proficiency in English and French – Prior experience in QSR (Quick Service Restaurant) or CPG (Consumer Packaged Goods) industries

Note: A case study may be included as part of the selection process.

Benefits and Perks

• Comprehensive professional development opportunities
• Work-life balance focus with half-day Fridays at KFC Canada
• Career advancement opportunities both nationally and globally
• Supportive and inclusive workplace culture
• Personal development focus alongside professional growth

Company Overview

KFC Canada maintains its position as a leader in the Quick Service Restaurant industry by prioritizing people capability above all else. With a proven track record of developing internal talent to leadership positions across the business both in Canada and globally, KFC is committed to fostering growth opportunities for driven individuals seeking to make an impact.

Company Culture

KFC Canada prides itself on cultivating a workplace environment that recognizes and rewards exceptional effort at every level. The organization is dedicated to maintaining the work-life balance necessary for employees to stay inspired and engaged. This commitment is exemplified by their half-day Fridays policy, demonstrating that KFC values employee wellbeing as much as business success. The company places equal emphasis on personal development and professional growth, ensuring team members can bring their best selves to work each day.

Career Growth Opportunities

At KFC Canada, your career trajectory isn’t limited by traditional boundaries. The organization has an established history of nurturing internal talent and preparing team members for leadership roles across various business functions. Whether you aspire to grow within your specialization or explore opportunities across the broader YUM! Brands network, KFC provides the development pathways and mentorship needed to achieve your professional goals.

Diversity, Equity, Inclusion, and Belonging

KFC Canada is committed to fostering a diverse and inclusive workplace where all team members feel valued and respected. The organization actively works to create an environment where different perspectives are celebrated and contribute to collective success.

Equal Opportunity Statement

KFC Canada is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. The company encourages applications from all qualified candidates regardless of background or identity.

Remote Work Policy

Info not available

Application Process

Info not available

Application Deadline

Info not available

How to Apply

Interested candidates should apply through the LinkedIn job posting. If you need accommodation at any stage of the application process, please contact YumCanadaCareers@yum.com.

Social Media Links

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FAQs About the Learning Development Specialist Role

Q: What does KFC mean by “Heart, Smart, and Courage”?

A: These are core values KFC seeks in team members. Heart represents passion for learning and development, Smart refers to understanding adult learning needs and technological proficiency, while Courage involves respectfully challenging the status quo and sharing industry best practices.

Q: Is travel required for this position?

A: Yes, the position requires ability to travel approximately 10% of the time.

Q: What software proficiency is required for this role?

A: Candidates should be proficient with eLearning authoring tools (Articulate Storyline 360, Vyond), Adobe Creative Suite, and Microsoft applications.

Q: Is bilingualism required for this position?

A: While not required, bilingual proficiency in English and French is preferred.

Q: What makes KFC Canada a unique place to work?

A: KFC Canada offers half-day Fridays, focuses on both professional and personal development, and provides opportunities for advancement both nationally and globally.

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