Job Summary Table of Server Assistant

Job Description Summary

The Server Assistant role at Auberge du Pommier involves supporting the dining service team in delivering exceptional guest experiences at one of Toronto’s premier French restaurants, ensuring impeccable table settings, food delivery, and maintaining O&B’s high presentation standards.

Responsibilities

Key Server Assistant Duties 🍽️

• Provide knowledgeable assistance to guests regarding food, beverages, wine, and other restaurant services
• Support food running operations, ensuring proper food delivery to guests without “auctioning off” plates
• Maintain vigilant floor awareness, monitoring section cleanliness and ensuring areas remain clean and clutter-free
• Collaborate with Servers and Hosts to optimize seating arrangements and dining flow
• Monitor food quality and presentation to uphold Oliver & Bonacini’s exceptional standards
• Prepare and stock condiments, ensuring fridges are adequately supplied with milk, cream, butter, and other essentials
• Follow all food safety protocols and systems meticulously
• Manage waste disposal, including emptying garbage, changing linen bags, and handling recycling
• Communicate guest comments or feedback to Servers to enhance the dining experience
• Perform additional duties as assigned by management

Server Assistant Requirements 📋

Working as a Server Assistant at Auberge du Pommier requires specific qualifications to maintain the restaurant’s prestigious reputation. Candidates must possess a Smart Serve Certification, which is mandatory for this position. The role demands exceptional attention to detail, as presentation and service quality are paramount in this fine dining establishment. The ability to remain composed under pressure while operating in a fast-paced environment is essential, as the restaurant often hosts high-profile clients and special events.

Strong organizational skills are necessary to juggle multiple tasks simultaneously while maintaining the high standards expected at Oliver & Bonacini restaurants. The ideal candidate must demonstrate the ability to take direction and prioritize tasks efficiently, adapting quickly to changing service demands. Excellent oral communication skills are critical for interacting with both the service team and guests, ensuring seamless coordination throughout service periods.

Candidates must develop and maintain an extensive level of product knowledge, including menu items, wine selections, and seasonal offerings. This knowledge is vital for providing guests with accurate information and enhancing their dining experience. Successful Server Assistants exhibit a consistent level of professional urgency and momentum, contributing to the restaurant’s reputation for exceptional service.

Benefits and Perks

Career Advantages at Oliver & Bonacini 🌟

• First-rate training and education opportunities to develop hospitality expertise
• Mentoring and development programs to nurture professional growth
• Attractive compensation package for dedicated service professionals
• Recognition and rewards for outstanding performance
• Experience working in one of Toronto’s most prestigious dining establishments
• Opportunity to develop extensive food and wine knowledge
• Work alongside passionate culinary and service professionals
• Career advancement possibilities within the Oliver & Bonacini restaurant group

Company Overview

The Oliver & Bonacini Legacy 🏆

Oliver & Bonacini Restaurants represents one of Canada’s leading fine dining and hospitality groups, dedicated to captivating guests through unparalleled quality, service, and culinary expertise. The company achieves this through the excellence, innovation, and passion of their team members across multiple prestigious establishments throughout Toronto and beyond.

Auberge du Pommier, the original jewel in the Oliver & Bonacini crown, has been a cornerstone of Toronto’s fine dining scene since 1987. This exquisite French restaurant is uniquely constructed around the rustic vestiges of two 1860’s woodcutters’ cottages, creating an atmosphere of refined elegance with historical significance. The restaurant offers modern French cuisine, inspired service, and an impressive 500-label wine selection that has earned it numerous accolades and a devoted clientele.

Company Culture

The Auberge du Pommier Experience 🍷

The work environment at Auberge du Pommier blends professionalism with passion for exceptional hospitality. Team members become part of a prestigious tradition of fine dining excellence, where attention to detail and guest satisfaction drive every aspect of service. The restaurant fosters a collaborative atmosphere where staff members support each other to create memorable dining experiences.

The seasonal menus are complemented by cozy wood-burning fireplaces during winter months and lush, floral terraces in summer, creating a dynamic working environment that evolves with the seasons. This setting not only enhances guest experiences but provides staff with a stunning backdrop to practice their craft. The restaurant also serves as a breathtaking wedding venue, offering team members experience in high-end event service.

Career Growth Opportunities

Professional Development Path 📈

Server Assistants at Auberge du Pommier gain valuable experience in one of Toronto’s most prestigious restaurants, developing skills that are highly transferable throughout the hospitality industry. This position serves as an excellent entry point for those looking to build a career in fine dining service, with potential advancement to roles such as Server, Senior Server, and eventually management positions within the Oliver & Bonacini restaurant group.

The extensive training provided focuses not only on service techniques but also on food and wine knowledge, giving employees a well-rounded hospitality education. Many successful restaurant professionals began their careers in supporting roles similar to Server Assistant, using the position to learn the industry from the ground up while demonstrating their capability and commitment.

Diversity, Equity, Inclusion, and Belonging

Oliver & Bonacini Restaurants is committed to creating an inclusive workplace where diverse perspectives and backgrounds are welcomed and valued. The company believes that a diverse team enhances creativity and contributes to the exceptional guest experiences that define the brand.

Equal Opportunity Statement

Oliver & Bonacini Restaurants is an equal opportunity employer that evaluates candidates based solely on their qualifications, skills, and abilities relevant to the position. The company does not discriminate based on race, color, religion, gender, national origin, age, disability, or any other protected characteristic.

Remote Work Policy

This Server Assistant position requires full on-site presence at Auberge du Pommier in Toronto, as the role involves direct interaction with guests and physical tasks that cannot be performed remotely. Scheduling requires availability for a minimum of 3 days per week, available from 4pm until close, with shifts typically lasting at least 8 hours.

Application Process

1. Submit your application through LinkedIn or the company’s recruitment portal
2. Initial screening of qualifications and experience
3. Interview with the Front of House Management Team
4. Potential second interview or practical assessment
5. Reference checks for promising candidates
6. Job offer and onboarding for successful applicants

Application Deadline

Applications are reviewed on an ongoing basis until the position is filled.

How to Apply

Interested candidates should apply through the LinkedIn job posting link provided above. Only suitable candidates will be contacted to continue the application process.

FAQs or Additional Information

Frequently Asked Questions ❓

Q: Is previous fine dining experience required?

A: While specific experience requirements aren’t explicitly stated, the position requires knowledge and skills that suggest some previous restaurant experience would be beneficial.

Q: What are the typical working hours?

A: The position requires availability for a minimum of 3 days per week, from 4pm until close (minimum 8-hour shifts).

Q: Is training provided?

A: Yes, Oliver & Bonacini is known for providing first-rate training and education to team members.

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