Job Summary Table of IT Support Intern: Aviation Tech Experience at Jetfly

Job Description Summary

Jetfly, a shared business aviation company based in Luxembourg, is seeking a dynamic IT Support Intern to join their growing IT team. This internship offers a unique opportunity to gain hands-on experience in IT support within the aviation industry, working with a fleet of 60 Pilatus aircraft and the new Cirrus SF50 private jet.

Responsibilities

• Assist in resolving basic support tickets under supervision
• Support the IT team in setting up hardware and software for new users
• Help manage IT inventory and track equipment status
• Participate in routine checks and maintenance of IT systems
• Learn and assist in managing user access rights and permissions
• Shadow team members to gain insights into IT support operations
• Contribute to the creation and updating of technical documentation
• Gain hands-on experience with various IT tools and software
• Attend training sessions and team meetings to understand IT workflows
• Provide administrative support to the IT team as needed
• Engage in special IT projects and initiatives under guidance

Benefits and Perks

• Competitive monthly gross salary based on education level:
  • Advanced technician’s certificate/Bachelor’s degree: €1,000
  • 1st year of Master’s degree: €1,250
  • Final year of Master’s degree: €1,500
• 18 lunch vouchers of €10.80 per month
• Opportunity to work in a growing aviation company
• Hands-on experience with cutting-edge aviation technology
• Exposure to a diverse range of IT services and systems

Company Overview

Jetfly is a shared business aviation company based in Luxembourg, managing a fleet of 60 Pilatus aircraft (PC12 and PC24) on behalf of 450 co-owners. The company recently added the Cirrus SF50, the world’s first single-engine private jet, to its fleet. Jetfly exemplifies Swiss engineering and craftsmanship, providing a superior flight, passenger, and operator experience in the business aviation sector.

Company Culture

At Jetfly, interns are valued members of the team, contributing to the company’s growth and innovation. The small IT team of approximately 10 people fosters a collaborative environment where learning and professional development are encouraged. Interns can expect to work closely with experienced professionals, gaining invaluable insights into the intersection of IT and aviation.

Career Growth Opportunities

This internship at Jetfly provides an excellent springboard for a career in IT, particularly within the aviation industry. Interns will have the chance to:

• Develop practical skills in IT support and systems management
• Gain exposure to aviation-specific technologies and software
• Build a professional network within the business aviation sector
• Potentially transition into full-time roles within Jetfly or similar companies

Diversity, Equity, Inclusion, and Belonging

Jetfly is committed to fostering a diverse and inclusive workplace. We believe that a variety of perspectives and backgrounds enhances our team’s creativity and problem-solving abilities. All qualified applicants will receive consideration for the internship without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Equal Opportunity Statement

Jetfly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and interns.

Remote Work Policy

This internship is an on-site position at Jetfly’s office in Leudelange, Luxembourg. The nature of the role requires physical presence to interact with hardware, systems, and team members. However, the company may offer flexibility for certain tasks or projects as determined by the IT team lead.

Application Process

1. Submit your application through the provided LinkedIn link
2. Initial screening of applications
3. Phone or video interview with HR representative
4. Technical assessment or task (if applicable)
5. Final interview with IT team lead
6. Offer extended to successful candidate

Application Deadline

Info not available

How to Apply

To apply for this IT Support Intern position at Jetfly, please click on the “Apply” button on the LinkedIn job posting. Ensure that your application includes an updated resume and a cover letter explaining your interest in the role and how your skills align with the requirements.

Social Media Links

Info not available

FAQs or Additional Information

What languages are required for this internship?

Fluency in both English and French is required. German proficiency is considered a plus.

Is this internship suitable for international students?

Information regarding visa sponsorship is not available. International students are advised to check their eligibility to work in Luxembourg before applying.

What is the duration of the internship?

The specific duration of the internship is not mentioned in the job posting. Interested candidates should inquire about the internship length during the application process.

Are there opportunities for full-time employment after the internship?

While not explicitly stated, Jetfly is experiencing significant growth, which may lead to potential full-time opportunities for exceptional interns. However, this would be subject to company needs and individual performance.

What kind of projects will interns be involved in?

Interns will have the opportunity to work on a wide range of IT support tasks, from basic troubleshooting to assisting with hardware and software setup. They may also contribute to special IT projects and initiatives under guidance.

This IT Support Internship at Jetfly offers a unique blend of technology and aviation, providing an excellent launchpad for aspiring IT professionals. The role combines hands-on technical experience with exposure to the dynamic world of business aviation. Interns will have the chance to work with state-of-the-art aircraft systems while developing crucial IT support skills.

The position is ideal for students pursuing degrees in Information Technology, Computer Science, or related fields who are eager to apply their theoretical knowledge in a real-world setting. The multilingual requirement (English and French, with German as a plus) reflects the international nature of the aviation industry and provides an excellent opportunity for language skill development.

Jetfly’s commitment to Swiss engineering excellence and superior flight experiences extends to its IT operations, ensuring that interns will be exposed to high standards and best practices in both technology and aviation. The small size of the IT team (approximately 10 people) suggests that interns will have significant opportunities for one-on-one mentorship and the chance to make meaningful contributions to the team’s projects and initiatives.

The structured internship program, which includes supervised ticket resolution, system maintenance, and participation in team meetings, is designed to provide a comprehensive learning experience. This approach ensures that interns gain a holistic understanding of IT operations within the context of a growing aviation company.

For students interested in the intersection of technology and aviation, this internship at Jetfly presents an unparalleled opportunity to kickstart their careers. The hands-on experience with both IT systems and aircraft technology will be invaluable for future roles in either the tech or aviation sectors.

Prospective applicants should highlight their technical skills, language proficiencies, and any relevant coursework or projects in their applications. Demonstrating enthusiasm for both IT and aviation will likely set candidates apart in the selection process.

In conclusion, the IT Support Internship at Jetfly offers a unique and valuable experience for aspiring IT professionals interested in the aviation industry. With its blend of technical challenges, exposure to cutting-edge aircraft technology, and opportunities for professional growth, this internship could be the first step towards a rewarding career in aviation technology.

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