Job Summary Table of Infrastructure Analyst

Job Description Summary

The University of Plymouth is seeking an enthusiastic Infrastructure Analyst to join their Technology & Information Services (TIS) team. This role offers an exciting opportunity to contribute to the delivery of a customer-focused, cost-effective, and efficient infrastructure support service within a prestigious academic institution.

Responsibilities

• 🖥️ Contribute to the delivery of a customer-focused, cost-effective, and efficient Infrastructure support service
• 🕵️ Spend time shadowing experienced team members to gain in-depth knowledge of systems and processes
• 🧩 Assist in building complex narratives around IT infrastructure and systems
• 🔍 Work under supervision to implement IT solutions and resolve issues
• 📊 Develop awareness and knowledge in key areas such as information security, availability and capacity management, and product lifecycle management
• 🛠️ Build skills in systems design, integration, and service support
• 👥 Collaborate with colleagues across the university to plan and achieve joint projects and objectives
• 📞 Participate in the TIS out-of-hours on-call rota to ensure continuous service availability

Benefits and Perks

• 🎓 Opportunity to work in a prestigious academic environment
• 📈 Career development and skill enhancement opportunities
• 🤝 Collaborative work culture with exposure to diverse IT projects
• 🏫 Access to university facilities and resources
• 🌱 Continuous learning and growth in the rapidly evolving IT field

Company Overview

The University of Plymouth is a dynamic and innovative institution dedicated to advancing knowledge and fostering student success. With a strong focus on research and teaching excellence, the university is committed to providing top-notch education and contributing to societal progress through cutting-edge research and community engagement.

Company Culture

At the University of Plymouth, we foster a culture of collaboration, innovation, and continuous improvement. Our Technology & Information Services team plays a crucial role in supporting the university’s mission by providing robust IT infrastructure and services. We value teamwork, creativity, and a commitment to excellence in all our endeavors.

Career Growth Opportunities

As an Infrastructure Analyst at the University of Plymouth, you’ll have the chance to:

• 📚 Develop expertise in various aspects of IT infrastructure management
• 🚀 Progress to more senior roles within the TIS team
• 🌐 Gain exposure to cutting-edge technologies and best practices in higher education IT
• 👥 Build a professional network within the academic and IT communities

Diversity, Equity, Inclusion, and Belonging

The University of Plymouth is committed to creating an inclusive environment where all individuals can thrive. We celebrate diversity and actively work to ensure equal opportunities for all our staff and students, regardless of their background, identity, or personal circumstances.

Equal Opportunity Statement

The University of Plymouth is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We are committed to building a diverse and inclusive workforce that reflects the community we serve.

Remote Work Policy

This position is primarily based on-site at our Plymouth campus. However, we recognize the importance of work-life balance and may offer flexible working arrangements where possible, in line with the needs of the role and the team.

Application Process

1. 📝 Submit your CV and a cover letter through our online application system
2. 📞 If shortlisted, participate in an initial phone or video interview
3. 🤝 Attend an on-site interview and potentially complete a skills assessment
4. 🎉 Receive a job offer and join our dynamic team!

Application Deadline

Info not available

How to Apply

To apply for this exciting opportunity, please visit our official job posting and follow the application instructions provided.

Social Media Links

• University of Plymouth LinkedIn
• University of Plymouth Twitter
• University of Plymouth Facebook

FAQs or Additional Information

Q: What qualifications are required for this role?

A: The ideal candidate should have a Bachelor’s degree or equivalent experience in a relevant field. Advanced working knowledge of Microsoft Office suite and databases is desirable.

Q: Is experience in an academic setting necessary?

A: While experience in an academic setting can be beneficial, it’s not mandatory. We value candidates with strong IT skills and a customer-service oriented mindset.

Q: What are the working hours for this position?

A: This is a full-time position with standard working hours. However, as part of the role, you’ll be required to participate in an out-of-hours on-call rota to ensure continuous service availability.

Q: What opportunities are there for professional development?

A: We are committed to the growth of our employees. You’ll have opportunities to attend training sessions, workshops, and conferences to enhance your skills and stay updated with the latest trends in IT infrastructure management.

Q: How does this role contribute to the university’s mission?

A: As an Infrastructure Analyst, you’ll play a crucial role in maintaining and improving the IT systems that support the university’s teaching, research, and administrative functions. Your work will directly impact the quality of services provided to students, faculty, and staff, contributing to the overall success of the institution.

Join us at the University of Plymouth and embark on an exciting journey in IT infrastructure management. As an Infrastructure Analyst, you’ll have the opportunity to work with cutting-edge technologies, solve complex problems, and contribute to the success of a leading academic institution. Your role will be pivotal in ensuring smooth operations of our IT systems, supporting the university’s mission of delivering excellent education and groundbreaking research.

We’re looking for individuals who are passionate about technology, eager to learn, and committed to providing top-notch IT support. If you’re ready to take your career to the next level in a dynamic and collaborative environment, we encourage you to apply. Your expertise and dedication will help shape the future of IT infrastructure at the University of Plymouth, impacting thousands of students and staff members.

Don’t miss this chance to be part of an innovative team that’s driving technological advancement in higher education. Apply now and take the first step towards a rewarding career at the University of Plymouth!

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