Job Summary Table of Residential Services Assistant

Job Description Summary

Durham University is seeking a reliable and dedicated Residential Services Assistant to join their Operations Directorate. This full-time, permanent role offers an excellent opportunity to contribute to the university’s residential services and support students and staff.

Responsibilities

• Conduct legal compliance checks, such as Legionella testing, and security patrols to ensure the safety of buildings and residents.
• Set up meeting rooms and assist with minor repairs and maintenance tasks, reporting larger issues to the Estates & Facilities department.
• Serve as the first point of contact for welfare and buildings issues during out-of-hours periods, providing emergency response and reception cover.
• Liaise with appropriate College/Duty Officers and staff to address any concerns or issues.
• Carry out other reasonable duties as assigned.

Benefits and Perks

• Competitive salary of £22,386 – £22,659 per annum.
• Generous annual leave of 27 days, plus 8 public holidays and 4 customary days, totaling 39 days off.
• Discounts on various products and services through the university’s benefits portal.
• Access to on-site nursery and holiday camps for children.
• Health and wellbeing support, including discounted gym membership and employee assistance programs.
• Opportunities for staff volunteering activities.
• Family-friendly policies, including generous maternity and adoption leave.
• Professional development opportunities, including qualifications, IT skills training, courses, and apprenticeships.
• Generous pension schemes.

Company Overview

Durham University is a globally outstanding institution and a key part of the local community. The university prides itself on its people and their extraordinary achievements, fostering an environment where everyone can flourish and feel proud to be part of the institution.

Company Culture

Durham University actively champions equality, diversity, and inclusion, creating an environment where everyone can be themselves and is treated fairly. The university values a supportive and inclusive work culture, encouraging applications from underrepresented groups, including people with disabilities, women, and Black, Asian, and minority ethnic communities.

Career Growth Opportunities

Durham University is committed to developing its colleagues, offering opportunities for professional growth through qualifications, IT skills training, courses, and apprenticeships. Employees can explore various career paths within the institution, fostering personal and professional development.

Diversity, Equity, Inclusion, and Belonging

Durham University is dedicated to promoting and actively championing equality, diversity, and inclusion. The university believes that everyone should feel happy, secure, and proud to be part of the community, and it values the unique contributions that diverse perspectives bring to the institution.

Equal Opportunity Statement

Durham University is an equal opportunity employer and is committed to ensuring a fair and inclusive recruitment process. The university welcomes and encourages applications from all qualified individuals, regardless of race, color, religion, gender, age, national origin, disability, or any other protected characteristic.

Remote Work Policy

This role is an on-site position based at Durham University’s campus. Remote work is not available for this particular job.

Application Process

1. Submit your application online, including a CV and/or a statement detailing your experience and how you meet the job criteria.
2. The university’s e-recruitment system will provide updates throughout the selection process via automated emails. Please check your spam/junk folder periodically to ensure you don’t miss any communication.
3. If you have any questions or require assistance with the application process, please contact Chris Finnemore at c.a.finnemore@durham.ac.uk.

Application Deadline

The closing date for applications is June 19, 2024, at 4:29 AM.

How to Apply

To apply for this role, please visit the Durham University Careers website and follow the instructions to submit your application online.

Social Media Links

• LinkedIn
• Twitter
• Facebook

FAQs or Additional Information

Q: What are the typical working hours for this role?

A: The Residential Services Assistant role is a full-time position with a 35-hour work week. The schedule may include any 5 days from 7, which may include bank holidays, nights, and weekends.

Q: Is a driver’s license required for this position?

A: While a full driver’s license is desirable, it may be essential for certain colleges or roles within the Residential Services Assistant position.

Q: Will training be provided for this role?

A: Yes, Durham University will provide training on relevant procedures and tasks associated with the Residential Services Assistant role.

Q: What is the duration of the employment contract?

A: This is a permanent, open-ended contract position with Durham University.

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