Job Summary Table

Job Description Summary of College Senior Advisor

The University of Derby seeks a dedicated College Senior Advisor to provide professional support services, guidance, and advice to students and program teams, ensuring a seamless and high-quality experience throughout the student journey.

Responsibilities

• Offer advice, information, and guidance to students on issues related to their program of study, including handling complex queries.
• Collaborate with academic colleagues to deliver excellent program support, ensuring compliance with university policies and procedures for academic standards and quality.
• Provide comprehensive academic administration across various programs, implementing effective processes for an exceptional student experience.
• Respond to escalated issues and cases from Level 4 College Advisors.
• Monitor and manage student record profiles, providing reports and analysis from diverse data sources to relevant stakeholders promptly.
• Utilize management information to support university metrics for student retention, progression, and achievement.
• Plan, prioritize, and implement key activities across the College, ensuring a consistent approach and compliance with university regulations and requirements.
• Foster collaborative relationships with all university areas to ensure the best response to students.
• Research and establish suitable sources of information to support students, ensuring currency, appropriate formats, and proper sharing with colleagues.
• Meet regularly with Course Directors/Program Leaders to review student profiles, attendance, identify potential issues, provide advice on university processes and regulations, and take necessary actions.
• Contribute significantly to the development and positive promotion of the College Registry team, including active participation in relevant committees and meetings.
• Ensure an inclusive service with a focus on delivering excellence.
• Provide mentoring and training for College Advisors and Assistant Advisors.
• Develop and implement contract monitoring processes and procedures, including preparing reports and returns as required.
• Contribute to small-scale projects and prepare associated reports and analysis.
• Potentially provide line management and associated support for other members of the College Advisor Team.
• Undertake reviews and evaluations of the services provided to develop and enhance service standards.
• Maintain professional competence through continuous professional development in line with the role.
• Support the wider work of the Registry across various programs, providing an excellent student experience and assisting in key university operational activities.
• Adopt the university’s core values and underpinning behaviors.

Benefits and Perks

• Competitive pay scales with opportunities for further salary progression based on performance.
• Generous holiday entitlement.
• Opportunity to join a contributory pension scheme.

Company Overview

The University of Derby is committed to providing an inclusive student experience, offering all students the opportunity to achieve their full potential. Working together with colleagues in academic colleges and professional services, the university aims to provide a high-quality user experience for students and staff who support the student journey from admission to graduation. The university values excellence and continuous improvement in all its endeavors, striving to provide a service that is fair, compliant, and professional.

Company Culture

The University of Derby fosters a collaborative and supportive work environment, encouraging teamwork and professional growth. Employees are valued for their contributions and are provided with opportunities for personal and career development. The university promotes a culture of inclusivity, diversity, and a strong commitment to student success.

Career Growth Opportunities

As a College Senior Advisor at the University of Derby, you will have the opportunity to develop your skills and expertise in student support, academic administration, and team leadership. The university offers opportunities for professional growth through training programs, mentorship, and potential for career advancement within the institution.

Diversity, Equity, Inclusion, and Belonging

The University of Derby actively celebrates the knowledge, experience, and talents that each individual brings to the institution. The university is particularly interested in receiving applications that will help its leaders and teams better reflect the diverse student population.

Equal Opportunity Statement

The University of Derby is an equal opportunity employer and is committed to promoting equity, diversity, and inclusion. Applicants from all backgrounds are welcome and encouraged to apply.

Remote Work Policy

This role is classified as a hybrid position, with the opportunity to work remotely in line with the university’s Adaptive Working Framework. The position will primarily be based at the Kedleston Road and Markeaton Street sites in Derby, with the ability to work remotely as needed.

Application Process

1. Review the job description and person specification carefully to ensure you meet the essential criteria.
2. Prepare your application materials, including a cover letter and an up-to-date resume or CV.
3. Submit your online application through the University of Derby’s job portal before the closing date.

Application Deadline

The deadline for submitting applications is Thursday, June 13, 2024.

How to Apply

To apply for this position, please visit the University of Derby’s job portal and follow the instructions to submit your online application. If you require any assistance or have questions, you can contact the Recruitment team at recruitment@derby.ac.uk.

Social Media Links

• LinkedIn
• Twitter
• Facebook

FAQs or Additional Information

Q: Is this position open to international candidates? A: The University of Derby is unable to sponsor the employment of international workers under the Skilled Worker route for this role. However, applications are welcome from candidates who can demonstrate an alternative right to work in the UK.

Q: What qualifications are required for this role? A: The essential qualifications for this position include an HND or equivalent significant work-based experience, along with GCSE Maths and English at grade C or above.

Q: How do I contact the recruitment team if I have additional questions? A: You can contact the recruitment team at recruitment@derby.ac.uk for any assistance regarding your application or for sponsorship eligibility inquiries.

Q: What is the work schedule for this role? A: This is a full-time, permanent position. The role will be based primarily at the Kedleston Road and Markeaton Street sites in Derby, with the opportunity for hybrid working in line with the university’s Adaptive Working Framework.

Q: Is there an opportunity for career progression in this role? A: Yes, the University of Derby offers opportunities for further salary progression based on performance, as well as potential career growth opportunities within the institution.

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